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Roush Honda

Westerville, OH

4.9
5,947 Reviews
Roush Honda has been proudly serving the Central Ohio Community since 1965. In 1991 the dealership was sold to the employees and in 1997 Roush Honda became 100% employee-owned. Roush Honda is one of the top volume Honda dealers in the Midwest and consistently ranks among the top 75 Honda dealers in the nation. We believe that treating our customers fairly, offering quality services at reasonable prices has been the cornerstone of our success since 1965. Straight talk and legendary service....just another reason why, the BEST way to say Honda is Roush Honda!
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100 West Schrock Rd

Westerville, OH

43081

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Showing 5,947 reviews

August 12, 2022

We did not find the car we needed at the right price at this dealership. But Angel was very helpful. More

by john.sterba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Angel was very easy to work with and he was very friendly with a great sense of humor. He got me a good deal on my Honda HRV and it was a pleasant experience without the pressure to buy. Once I decided to bu More

by joan43068
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Roush Honda responded

Thank you for taking the time to share your experience, Joan! We couldn't be happier to hear that Angel and Josh provided a great experience. If you have any questions about your new Honda, please don't hesitate to give them a call. Welcome to the Roush Honda family!

August 11, 2022

Angel was very professional, knowledgeable and pleasant to work with from start to finish. Even when I was wanting to look at another car he was patient and did not pressure me in any way. I would highly More

by robickes262
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Roush Honda responded

Thank you for your kind review and recommendation! We are happy to hear that Angel provided a great experience from start to finish. Enjoy your new ride!

Aug 19, 2022 -

robickes262 responded

I would like to update my review. Since purchasing this car it has been one thing after another. Between the transferring of my plates that are paid for through 2024 and I made it very clear I wanted to keep them because of this. To getting a car to use/rent while the seat is being repaired in my car. By the way, I went ahead and set that up with enterprise because I don’t know what else to do because he isn’t calling me back and the guy repairing the seat wants to do it Tuesday. Also there is a new plate assigned to my new to me car that is good through my birthday 2023. What happened to transferring the plates? Anyways I’ve bought two cars from them in the past and I have my name on a waiting list for another but I doubt I go back after this. I understand things happen but you need to communicate and follow up when you say you’re going to.

Aug 23, 2022 -

robickes262 responded

After posting this I was contacted by the manager (Steve Kantor) and everything was taken care of from the rental car to the seat repair. I jumped the gun when things weren’t going as smoothly as I thought they should’ve, and for that I apologize. If you’re in the market for a Honda this is the place to go.

August 07, 2022

It's a nice guy. I really appreciate is professionalism. He help me to do a great choice More

by paulgbopo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Jarvis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney James
Aug 08, 2022 -

Roush Honda responded

Thank you for your feedback, Paul. If you have any questions about your new ride, please don't hesitate to give the team a call!

August 06, 2022

Stated had to reserve car which is inconvenience for me and got the car elsewhere More

by zrsscs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janly Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Dewberry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Roush Honda responded

Scott, thank you for your feedback. Due to inventory shortages, we are limited in regards to vehicles we physically have in stock. At this time, we feel the best way to serve our clients is to have them reserve their desired vehicle with a deposit. Once we have the deposit, the client's name is then attached to an incoming vehicle. I apologize for any inconvenience caused by this process. If you would like to discuss the reservation process or your experience with our team, I would be more than happy to speak with you. All the best, Cameron Dean General Manager Cameron.Dean@roushhonda.com 614-942-4354

August 06, 2022

Roush Honda made our car buying experience go very smooth, from beginning to the end. More

by Homebrew01-
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brady
Aug 08, 2022 -

Roush Honda responded

Thank you for taking the time to share your experience. We wish you many happy miles in your new ride!

August 05, 2022

Roush service center is the nicest place that I have ever been! Everyone there are so nice and treated me as a family member! I feel assure when I leave my car for them to take care! They are so friendly More

by Cristine Dang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Smith
Aug 05, 2022 -

Roush Honda responded

Cristine, thank you for your thoughtful review! We are thrilled to hear that our Service Team treated you like family. We look forward to assisting you and your automotive needs again in the future!

August 04, 2022

Everyone is so friendly and super easy to work with! This is our 5th vehicle from Roush, and we will never go anywhere else! More

by abbey.hobbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Dewberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Panchal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Roush Honda responded

Thank you for your patronage to our dealership, Abbey! It's wonderful to hear that it was another great experience with our team. We wish you many happy miles in the latest addition to your Honda family!

August 04, 2022

I stopped in the service department on August 1, 2022. It was very busy. Somehow I lost my phone and radio connection. Alijah Mack was my service advisor and within minutes he fixed my issue. Alijah was More

by J.A.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alijah Mack
August 04, 2022

Angel was a complete joy to work with. He was kind, honest and willing to work with us to get a reliable car within our budget. Car shopping was extremely overwhelming for us, but Angel he More

by nicole.davis0615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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