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Roush Honda
Westerville, OH
6,068 Reviews
Roush Honda has been proudly serving the Central Ohio Community since 1965. In 1991 the dealership was sold to the employees and in 1997 Roush Honda became 100% employee-owned.
Roush Honda is one of the top volume Honda dealers in the Midwest and consistently ranks among the top 75 Honda dealers in the nation.
We believe that treating our customers fairly, offering quality services at reasonable prices has been the cornerstone of our success since 1965. Straight talk and legendary service....just another reason why, the BEST way to say Honda is Roush Honda!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 6,068 reviews
April 22, 2014
2014 Honda Odyssey / Celestial Blue All I intended to do my first day at the dealership is to check out the New Odyessey and drive one. To shorten this up I was hooked on this Odyessey E All I intended to do my first day at the dealership is to check out the New Odyessey and drive one. To shorten this up I was hooked on this Odyessey EX and the sales person, Chad Porter ran some numbers that I believed to be a very good start and the rest is history. I now own that 2014 Celestial Blue Odyessey EX. More
by Dragonblood
April 22, 2014
Best car buying experience ever It was a pleasure doing business with Mike Brady. His product knowledge and no pressure style made it a great experience. I was especially impressed It was a pleasure doing business with Mike Brady. His product knowledge and no pressure style made it a great experience. I was especially impressed with his follow-up on all aspects of the sale, from our equipment needs to our payment and financing goals, all within the time frames promised. I wouldn't hesitate to recommend Mike Brady and all of the staff at Roush Honda to a friend looking to purchase a quality new or used car. G. Henry Columbus, Ohio More
by GDHenry
Employees Worked With
Mike Brady
April 20, 2014
Great Experience Lori was extremely helpful. The car we were originally interested in was sold before we could make it to the dealership. Lori emailed us with some oth Lori was extremely helpful. The car we were originally interested in was sold before we could make it to the dealership. Lori emailed us with some other options. We spoke with her on the phone before we arrived. She already had the vehicles we were interested in located and the keys ready for a test drive. She was helpful throughout the entire process. She also provided us with her information should any questions or concerns ever arise. We will definitely be calling the next time we are looking to make a purchase. More
by jr284901
Employees Worked With
Lori Strohofer
April 19, 2014
Easy choice, outstanding experience 14 years ago I purchased a brand new Accord from Roush Honda and for the past 14 years I had that Accord serviced by the fine people at Roush. So a m 14 years ago I purchased a brand new Accord from Roush Honda and for the past 14 years I had that Accord serviced by the fine people at Roush. So a month ago when I was having a routine oil change I decided it might be time to think about a new car. Because my previous salesperson no longer works at Roush I asked the service department for a referral and as a result I sought out Chad in new car sales. I was only beginning to compile my list of cars to possibly replace by beloved Accord and Chad understood and applied no pressure. He was extremely knowledgable, witty and actually made the new car buying experience a pleasure. I knew that if I bought another Honda, it would be from Roush and Chad made it an easy decision. We will be looking to replace our other car soon (purchased at Roush 12 years ago) and when the time comes, Chad will again be our guy to get the job done. Chad exudes all that Roush stands for and I could not be happier with my recent purchases/experience. Thanks Chad! More
by seantdonnelly
April 14, 2014
Great sales I can only say great sales and service staff. I will always recommend your dealership Roush Honda for the great experiences I've had. Please keep up t I can only say great sales and service staff. I will always recommend your dealership Roush Honda for the great experiences I've had. Please keep up the great work. I see the employees as owners works, in a positive way. More
by Yourkvitch
April 13, 2014
Roush Honda-an all round positive experience Two and a half years ago we purchased a Honda from Lori. As a result of that experience and our current experience with Lori we have now purchased a Two and a half years ago we purchased a Honda from Lori. As a result of that experience and our current experience with Lori we have now purchased a second car from Roush, and expect to purchase yet another within the next few months. We talked with Jeff Smiley to get the inside dope on big picture service experience with various models and features. He was very friendly and very helpful. More
by danmcc
Employees Worked With
Josh Smiley, Lori Strohofer, Tim Senek
April 10, 2014
No games I enjoy having a new vehicle. So every couple of years, I journey out to find something. I have never been back to the same dealer. They salesmen alw I enjoy having a new vehicle. So every couple of years, I journey out to find something. I have never been back to the same dealer. They salesmen always seem dishonest, pushy, and bothered that you may have questions. This was not the case with Josh. I wasn't sure about which model of the Odyssey that I wanted so He gave me two sets of keys and told me to take my time. When I was ready, he gave me a good price. There was no running back and forth between me and the magical man behind the curtain (sales manager.) Thats the part I liked the most. More
by lute5550
Employees Worked With
Shawn Lute, Josh Wiswell
April 10, 2014
Not a big fan I bought a used Honda Accord at the end of March 2014. I originally worked with Tom Miller and he was fantastic. Although he was using obvious sales t I bought a used Honda Accord at the end of March 2014. I originally worked with Tom Miller and he was fantastic. Although he was using obvious sales techniques, he was still engaged and caring. This needed to be said separate from everything else. If you go to Roush, ask for Tom. The rest of my experience was borderline terrible. I came back to get my car a few days after the dealership and I agreed on terms. The day I was due to pick up my car, I was assured that the paperwork would be done in advance and it would only take 45 minutes. Two hours later, I was still waiting to sign paperwork. Nothing had been done and the salesman I was now working with (Tom was out sick) acted like he could care less. Now, I get that I'm not his customer, but I was assured one thing and got something else. At worst, the rest of their employees could at least pretend they cared. I had the feeling that since I already had the handshake agreement for the car, they now didn't care how smooth the process went. In my experience, the dealership is supposed to have your car gassed up and ready to go. They gave it to me with 1/4 of a tank. Sure that's small and not required; but it sure didn't help my overall experience. I do not want to name any names in a negative light so I will just say I disliked my time at Roush. I don't think I will be back there unless it's to buy from Tom Miller. More
by ryanhart31
April 08, 2014
Happy Customer Lori is a good sales person. She was very professional and friendly. I would recommend her to anyone who is looking at used cars. She made sure tha Lori is a good sales person. She was very professional and friendly. I would recommend her to anyone who is looking at used cars. She made sure that we understood all about the car. It was nice to test drive the car with just my husband and myself that gave us the freedom to talk about the car. More
by 1347judy
Employees Worked With
Lori Strohofer
April 07, 2014
Good People I was very well taken care of. Everyone was friendly and concerned over my car that had been moderately damaged by a hit and run. They were glad that I was very well taken care of. Everyone was friendly and concerned over my car that had been moderately damaged by a hit and run. They were glad that I was not hurt, and only the car, which was fixed quickly and looks nice. Thank you, Cheryl Dickson More
by collteach
Employees Worked With
Mike Brady
