Roush Honda

very pleased with new purchase experience I am very pleased with the knowledge and proffesionalism of Josh Wiswell and the whole overall dealership.The transaction went very effecientley and r I am very pleased with the knowledge and proffesionalism of Josh Wiswell and the whole overall dealership.The transaction went very effecientley and relatively expedient and in a reasonable amount of time I drove away with My new Honda Accord. Thanks Josh More

Fantastic Customer Service! I went to Roush to lease a car for my daughter in college. Her 20 year old car was done. Josh helped me to find the right car for her, and had every I went to Roush to lease a car for my daughter in college. Her 20 year old car was done. Josh helped me to find the right car for her, and had everything ready for the day she came home. It was such an easy experience! Would recommend Roush and for sure will be back! More

Customer Mr.Philips always provided great sales and service.Will continue doing business with him and Roush Honda. Mr.Philips has always been there for us way Mr.Philips always provided great sales and service.Will continue doing business with him and Roush Honda. Mr.Philips has always been there for us way after the sale.He always goes above and beyond. More

Trade in for used car I took my CRV into the shop and then decided to trade it in. Ericka Smiley worked with me to make sure the trade in toward my used car went smooth. Sh I took my CRV into the shop and then decided to trade it in. Ericka Smiley worked with me to make sure the trade in toward my used car went smooth. She followed through from start to finish and even made sure things went well when I went to sign/buy the car (her day off). Rich Beard was so great working with us: running possible cost paperwork, letting us test drive many cars over a 4 day time frame, answering so many questions we had based on our needs, and his vacation started the day before we signed so he had all paperwork ready and traded us over to Richie Phillips for the purchase. Richie Phillips was great through the paperwork process. He even help hook up my phone to the bluetooth and explained the main parts of the car till I could read book. The only rocky part of my expericence was trying to deciding which car to get from the great selection. More

Very knowelgable Richie Phillips was very helpful in finding my friend, Jack Williams, a used car. Knew what was available and all details on the cars. Sale was done Richie Phillips was very helpful in finding my friend, Jack Williams, a used car. Knew what was available and all details on the cars. Sale was done in a short length of time. Richie even delivered the car to Jack's home since he is an older man and there is a lot of traffic where Roush is located. More

Joshua is a customer of Roush for life! My name is Joshua me and my Dad was looking for a car for me to drive back and forth to work. My credit was not the greatest and was just the other da My name is Joshua me and my Dad was looking for a car for me to drive back and forth to work. My credit was not the greatest and was just the other day watching my 2000 Toyota Camry engine blow up. Rob Donkelaar listened to my every word about what i wanted in a car. His ability to relate to a customer is legendary and since i am in sales just like he is, I have adopted his positive attitude to attending to the customers eager want at my job at IGS Energy. Karen Matthews needs to be promoted to finance director of customer service since she fights so hard for me and other customers to drive new cars and not have to settle for less than an new car. They walked me thru all of the steps to purchasing the car of my dreams. Rob has the precise knowledge to customer and tailor the cars to the customers needs and function. Karen worked so hard to challenge Honda Finance to approve me so that i can rebuild my credit and get a better deal for the future. That is what it takes to create customers for life. I still feel welcome to come in and learn all what Honda products can do. THANK YOU ROB AND KAREN!!!!!! More

Well done I really do not like buying cars. I have ran into many nasty sales people and also had the finance person try to tack on extra months of payments afte I really do not like buying cars. I have ran into many nasty sales people and also had the finance person try to tack on extra months of payments after the purchase price has been agreed upon. Getting a new car should be an exciting experience, but issues mentioned above make it very stressful. I went to Richie on a used vehicle I had searched for several months. The vehicle was in great shape and as described from the online add. I felt he could sense my stress and frustration with the process but he made it very enjoyable. He worked with me for an agreeable price. Unfortunately my schedule has not permitted me to pick it up yet, but I look forward to a great car! More

Bought used car Bought a used car here. Negotiation process was long because it seemed like they would call me back every couple days with a lower price until they ev Bought a used car here. Negotiation process was long because it seemed like they would call me back every couple days with a lower price until they eventually brought price down to what I needed it to be. Had problems with vehicle right after bought it, but they took care of getting it serviced. More