Roush Honda

Thank You Richie Phillips We wanted a previously owned Honda Accord with low mileage, had specific colors in mind, and wanted to be within a certain price range. We chose to w We wanted a previously owned Honda Accord with low mileage, had specific colors in mind, and wanted to be within a certain price range. We chose to work with Richie Phillips based on his excellent reviews and now we know why he was highly recommended. Richie was professional, understood our needs, and didn't pressure us to purchase just any vehicle. He found the perfect Accord and called us immediately. We highly recommend Roush Honda and Richie Phillips. We also plan to have him help us with our next vehicle purchase. More

Great experience buying a new car! We bought a new Honda CRV from Bill Seibert at Roush Honda in Westerville. We couldn't be more pleased with the professionalism Bill demonstrated with We bought a new Honda CRV from Bill Seibert at Roush Honda in Westerville. We couldn't be more pleased with the professionalism Bill demonstrated with us during the buying process. We love our new car! Thank You Bill, Karen Matthews, & Roush Honda! More

excellant buying experience The people we dealt with were knowledgeable and courteous. I didn't need to be sold on the car this is my fifth Honda, just needed some faith restore The people we dealt with were knowledgeable and courteous. I didn't need to be sold on the car this is my fifth Honda, just needed some faith restored in Roush Dealership and they accomplished that and beyond. More

Great Experience on leasing a 2016 Odyssey Bill is very knowledgeable and courteous. I was able to drive the vehicle that I later leased. When I picked the car up, Bill went through the entire Bill is very knowledgeable and courteous. I was able to drive the vehicle that I later leased. When I picked the car up, Bill went through the entire car showing me all the features and how to use them. Signing the paperwork for the lease was well managed and took a minimal amount of time. All of the above reasons are important, however the best reason was not having to go back and forth on the price of the car. The best price was the first price. More

Excellent experience Without question, this was the best car buying experience for us. Jeff was so accommodating of our schedule. A fair price for what we wanted. Hassl Without question, this was the best car buying experience for us. Jeff was so accommodating of our schedule. A fair price for what we wanted. Hassle free and a treat to work with the folks at this dealership. More

Mark Zolendziewski & ROUSH Honda are AMAZING! If you need AMAZING customer service, this is the place you want to be. I purchased a New Honda Car from them. First, the sales person Mark Zolendzie If you need AMAZING customer service, this is the place you want to be. I purchased a New Honda Car from them. First, the sales person Mark Zolendziewski is JUST AMAZING!!!! I think that word will cover everything. He makes you feel as if he is your brother and walks you through your needs before you could even think about it. Also, Roush Honda gives special discounts (AMAZING discounts) if you are a costco member.Their rate is just superb that you would keep your mouth shut coz you just can't bargain further. The Delivery coordinator Rich Broderick is amazing too. They have a lot of packages available to pick and choose on your auto loan, services and repairs TREMENDOUS discounts using "All State" service contract etc. This is a dream come true dealer place. They do VERY HONEST business and no hiding but ALWAYS VERY TRANSPARENT and CUSTOMER FRIENDLY More

Great buying experience on 2016 CRV Hassle free buying experience. Worked with us to find the right car for my wives needs--I would have gone with the touring edition---she was more comf Hassle free buying experience. Worked with us to find the right car for my wives needs--I would have gone with the touring edition---she was more comfortable with the EXL edition. Negotiated a fair price with Spyros Tabone in a timely manner. No pressure, just very reasonable. Thoroughly and patiently went over all the features of the vehicle with us and assured us that if any questions or problems arise, he is there for us. Mike Dunlap in finance was also most personable and efficient. Presented us with options and explained in detail the pros and cons. No pressure to upsell us--just wanted to provide what we wanted and needed. This is our second new vehicle purchase from Roush Honda and when that time comes again in the hopefully distant future, we will be returning to see Spyros at Roush Honda. More

employee owned No games. We dealt with Ray who was personable and professional. He was willing to make us happy and bent over backwards to make sure everything was t No games. We dealt with Ray who was personable and professional. He was willing to make us happy and bent over backwards to make sure everything was to our standards. Had to take car back and the service was awesome. They try to make everthing right. We have had a great experience. More

Phenomenal Service I have nothing negative to say about Roush Honda, my rep Spyros was very knowledgable and went above and beyond to make sure my purchase was smooth an I have nothing negative to say about Roush Honda, my rep Spyros was very knowledgable and went above and beyond to make sure my purchase was smooth and I was able to get exactly what I was searching for. I couldn't have asked for a smoother experience or a more friendly salesman. I will be referring people to this dealership because of the experience I received here. More

superb sales & GM personnels but weak trade-in evaluators Everything from Sales dept and higher leadership personnel is outstanding. In Sales there is Ms. Jossie Middendorf whose knowledge and patience is rem Everything from Sales dept and higher leadership personnel is outstanding. In Sales there is Ms. Jossie Middendorf whose knowledge and patience is remarkable; she is diligent, efficient and polite to her clients. It was a pleasure to work with her. In higher leadership, the General Manager, Mr. Jim Erwin is courteous, greets the clients, also communicates well and facilitates sales & transactions by his sales staff. So, why do I give a 4-star rating? It's the adjuster who evaluates cars in potential trade-ins. The pronouncements that individual makes is too harsh, not well justified. It nearly insults the owners of their cars by absurd quotes which are easily negated by quotes from other outside entities. This is one area Roush can improve; it is possible to make a profit and still behave reasonably. More