Roush Honda

Richie went above and beyond to help me! I had a great experience buying my car with Richie but I was really blown away after the sale! He quickly helped resolve a problem with some accessori I had a great experience buying my car with Richie but I was really blown away after the sale! He quickly helped resolve a problem with some accessories that I had purchased. Richie also helped expedite my title so that I could get my permanent tags before I left for vacation in Canada. Everyone has gone above and beyond what I would have expected. I would certainly recommend Roush Honda to anyone interested in a new car. More

Going above and beyond Thank you Dave McCamon for taking such great care of us with the purchase of our 2017 CRV! You went the extra mile for us and made the process very sm Thank you Dave McCamon for taking such great care of us with the purchase of our 2017 CRV! You went the extra mile for us and made the process very smooth. Your attention to detail and knowledge are bar none! You've also been patient with my many questions after the purchase which I really appreciate. Thank you also to Casey for getting us to Dave! We absolutely love our new car! Gina and Terry More

My fourth Honda from Roush I think that the fact that my last three cars have been purchased at Roush says that I appreciate the way they do business. Everyone is friendly and I think that the fact that my last three cars have been purchased at Roush says that I appreciate the way they do business. Everyone is friendly and helpful and there are no high pressure sales tactics. I feel like I get a fair deal, and the cars have been extremely reliable, needing only routine maintenance even though I keep them for 10 or more years. I hate car shopping, but it's almost painless here. More

Fantastic and entertaining to boot Being from Cleveland, kinda odd how I ended up in Westerville but pretty happy it worked out the way it did. Was looking for a V6 Accord coupe, sendin Being from Cleveland, kinda odd how I ended up in Westerville but pretty happy it worked out the way it did. Was looking for a V6 Accord coupe, sending inquiries out via normal channels and thought I was contacting a local Roush dealer but apparently not. Regardless the responsiveness of Cameron Bryant and his no-pressure approach to finding me what I needed/wanted in a dealership experience was reason enough to hop on the highway and drive 150 miles to discuss a purchase. Normally car buying can be a somewhat mentally-draining experience; you're trying to get the best deal you can and the dealer is trying to make money, as well they should. It's a business, after all, and would you run a business by breaking even or losing money? Of course not, perhaps a point often forgotten by those seeking to purchase an automobile in a historically adversarial exchange between customer and dealer. Well, it's pretty apparent that Roush, and especially our contact Cameron (hesitate to use the word 'salesman' as at Roush, they are the farthest thing from the stereotypical car salesman there is), lent a subdued, entertaining and cooperative air to the experience, making it well worth the drive to Columbus/Westerville. No high pressure tactics, no BS, none of the typical mumbo-jumbo and game-playing that some dealers still resort to in this Internet-connected age, where the anonymity of a keyboard and computer can often make one bolder than one would be in person. It was more of a cooperative effort to meet both our goals;p me purchasing a car I wanted and Roush making a sale. Lets face it...many go into the car buying experience with their guard already up, willing to fight to the end for every last penny, thinking the dealer is always hiding something and looking to take advantage. Just go to Roush, find Cameron and put all that nonsense aside. A nice, casual atmosphere, yet willing to go the extra mile to make thing easy and extremely satisfying...to all parties involved. All I met at Roush, from Cameron, to Mark, to the Finance Department and everyone wearing the Roush logo, were friendly attentive, and quite frankly, very entertaining to deal with. I had come down on a Thursday to get my current vehicle appraised for trade (of course in my opinion, a priceless, one of a kind car) and then worked out a fair, equitable and realistic potential deal on an incoming unit. Drove home pondering, decided to run one more option by them and was quickly rewarded with a 'You have a deal' confirmation. As it was an incoming unit, a asked if they could skip the dealer prep and, aside from mechanical and functional verification of the vehicles operation, leave the car wrapped and in 'just rolled off the truck condition'. Upon arrival that Saturday, the vehicle was just as I asked, the paperwork was all in order for a quick and painless transition...which was exactly what happened. No surprises, no trying to sell other services or options...just a really fun time picking up a car which I hope to own for quite a while. There really is no need to dread the car buying experience when going to Roush...as long as you realize it's something that has to be fiscally prudent for both sides, they won't let you down. And you'll likely have a boatload of fun too. Great place, highly recommended....go see Cameron and you won't regret it. More

Truly Best in Class -- Roush Honda We had a truly outstanding experience at Roush Honda, having been referred to them from friends. We had the pleasure of working with Shawn Risner and We had a truly outstanding experience at Roush Honda, having been referred to them from friends. We had the pleasure of working with Shawn Risner and highly recommend him should you be interested in purchasing a new car there. Shawn and the Roush team were so courteous, friendly and easy to work with...never did we feel any pressure, and they took the time to thoroughly explain everything to us, from options to post-purchase walk through of all the vehicle's features. Their excitement and expertise with Hondas was palpable. I live across town near several other Honda dealers, but am very pleased we went with Roush. If you are looking for a great vehicle, superb service, and easy, straightforward process, definitely check them out. More

Richie Phillips was GREAT! He handled everything for us! Richie Phillips was fantastic! He followed up with us when the initial car we wanted was not in stock. He talked to the manager and folks who could h Richie Phillips was fantastic! He followed up with us when the initial car we wanted was not in stock. He talked to the manager and folks who could help us with our trade ins. He worked out what we wanted and was an enormous help! Richie Phillips was great! More

Excellent Customer Service Receptionist on duty were very friendly. Wanted to make sure that I received immediate service. Bill Seibert was very attentive to my needs. He was Receptionist on duty were very friendly. Wanted to make sure that I received immediate service. Bill Seibert was very attentive to my needs. He was able to answer all my questions. He was never in a rush to be done with me. Spent a very long time going over my new car's functions. He is willing to allow me to come back in anytime for additional review if all systems. Rich Broderick spent a considerable amount of time going over all the various financial aspects of my lease. He was never in a hurry and made sure I understood everything. More

Excellent Service My experience at Roush Honda was exactly how car buying should be. I was greeted by Greg and explained to him what I was looking for in a car and he w My experience at Roush Honda was exactly how car buying should be. I was greeted by Greg and explained to him what I was looking for in a car and he was imediatly very helpful and knowledgeable. He took the time to answer all of my questions and once I was set on what I wanted he worked with me until I felt comfortable with my monthly payment for the HRV I was in love with. He made the process quick and easy, and I left the dealership completely happy and loving my new HRV! More

Honda Civic I went in having an a good offer from another Dealer but I like the Roush deal so much more. They made the process as easy as it could be done, becaus I went in having an a good offer from another Dealer but I like the Roush deal so much more. They made the process as easy as it could be done, because let's be honest it's not always fun. I have nothing put positive things to say about them. More

Proactive Customer Service Visited Roush Honda Used Cars on Sunday of Memorial Weekend. Met Salesman Steve Tarbutton. We were assisting our 23 year old grandson find a car. We h Visited Roush Honda Used Cars on Sunday of Memorial Weekend. Met Salesman Steve Tarbutton. We were assisting our 23 year old grandson find a car. We had a length of time in mind to finance a car and a monthly payment. Mr. Tarbutton took the time to run through several examples of what it would take to purchase the type of Honda he was looking for. There was absolutely no high pressure tactics to get us to purchase prior to leaving. We returned two weeks later and purchased the car we initially test drove. Our grandson was ecstatic that he was able to purchase the vehicle he wanted at a fair price in a friendly and relaxing atmosphere. I would also like to commend Ms. Christina Baird, the finance person. Again friendly and professional, and helped our grandson obtain suitable financing so he was able to drive his dream car off the lot that evening. Thanks so much to the customer oriented staff. More