Roush Honda

Great First Leasing Experience I went to Roush to find a new car, deciding to lease a 2017 Civic EX-T. It was my first time leasing a vehicle, and both Bill Seibert and Mike Dunlap I went to Roush to find a new car, deciding to lease a 2017 Civic EX-T. It was my first time leasing a vehicle, and both Bill Seibert and Mike Dunlap were immensely helpful. They answered any questions I had both about the car and the leasing process, and made the whole thing painless and easy. More

Great experience I am eternally grateful for the experience I had at Roush Honda. I am a single mom in the middle of a divorce and needed to get into a more budget fri I am eternally grateful for the experience I had at Roush Honda. I am a single mom in the middle of a divorce and needed to get into a more budget friendly car. Lee went above and beyond to help me and it was stress free. Thank you so much. More

Great experience When we first met our sales person I knew our experience would be noteworthy. I have never enjoyed buying a vehicle until now. That's the truth. Also When we first met our sales person I knew our experience would be noteworthy. I have never enjoyed buying a vehicle until now. That's the truth. Also I would like to mention I never write reviews! Another first! We met Shawn Risner upon stumbling in to Roush to "just test drive" a car. Which Shawn was more than happy to accommodate (AND he didn't have to ride shotgun!) He is very gregarious, hilarious and won our hearts within minutes. We stayed after the test drive just to chat! In any case he made the purchase of our new car memorable in the best way. He is extremely accommodating, quick with response times and very fair when it comes to dealing. I hope he stays in the business for awhile as he has earned our business for as long as he sells cars. He also may not know this but my husband and I will most likely stop in just to say hi! That is how great he is! So definitely definitely reach out to Shawn if you want to have a great experience! For realz! More

Embarrassing Jeff Lacy poorly represents Honda. Between my husband and I, we are are currently driving our 6th and 7th Honda vehicles. This was the absolute wors Jeff Lacy poorly represents Honda. Between my husband and I, we are are currently driving our 6th and 7th Honda vehicles. This was the absolute worst purchasing experience I have ever had at any Honda dealership. More

Never Coming Back This was a horrible experience. We had never been to Roush Honda and we will never return. Jeff was inflexible and arrogant. What a horrible combin This was a horrible experience. We had never been to Roush Honda and we will never return. Jeff was inflexible and arrogant. What a horrible combination in a manager. More

Great Experience! Don Emery at used car sales on Westerville Road was very professional in handling my purchase of a 2008 Honda Civic. He was very knowledgeable about Don Emery at used car sales on Westerville Road was very professional in handling my purchase of a 2008 Honda Civic. He was very knowledgeable about the history of the car and explained everything to me in easy to understand terms. He also worked closely to coordinate the sale with DeAnna Thompson and Joe Fenstemaker of Concierge Services. Without this excellent coordinating I would have been stranded without a car, since my old 1996 Honda Civic had some major problems. My 1996 lasted for over 21 years, which speaks to the value and quality of Honda cars. Thank you all! More

Simple and easy I have been a customer of Roush Honda for 28 years, and appreciate the ease of purchasing my new car. Thanks for your patience with my many questions I have been a customer of Roush Honda for 28 years, and appreciate the ease of purchasing my new car. Thanks for your patience with my many questions. I 100% would select Roush Honda again! More

mulitple purchases from Roush Easy drive, great service hours, no hassle or dickering over prices, fair trade in value. Fairly quick in and out, my only regret was having the splas Easy drive, great service hours, no hassle or dickering over prices, fair trade in value. Fairly quick in and out, my only regret was having the splash gaurds and clear front end mask put on the day or night before pick up, would have been out much sooner.... More

You Need More People Like Josie Sometimes dealers are too self-interested and don't look out for the customer. Roush Honda like many of the other Honda dealers I called did not have Sometimes dealers are too self-interested and don't look out for the customer. Roush Honda like many of the other Honda dealers I called did not have the vehicle that I wanted because it was a limited production vehicle. However, thankfully my call got directed to Josie at Roush Honda because she said although unfortunately she would not be able to get the vehicle for me (which there were no alternatives for me, I only had one specific car in mind), she located the vehicle for me from another dealer and I am now driving it a week later. Where others had failed or were too lazy or self-interested to help me out, Josie went above and beyond to locate this vehicle and I am thankful for her and how well she represents Roush Honda. Roush and Josie may have not got the sale of the vehicle but they will get the service of the vehicle and future purchases and recommendations. Thank you so much Josie! More

Richie went above and beyond to help me! I had a great experience buying my car with Richie but I was really blown away after the sale! He quickly helped resolve a problem with some accessori I had a great experience buying my car with Richie but I was really blown away after the sale! He quickly helped resolve a problem with some accessories that I had purchased. Richie also helped expedite my title so that I could get my permanent tags before I left for vacation in Canada. Everyone has gone above and beyond what I would have expected. I would certainly recommend Roush Honda to anyone interested in a new car. More