Roush Honda

New Car Sales Otis, was the salesperson I worked with. He was very knowledgeable, straightforward, kind, thoughtful, and sincere. His manager came over a few times Otis, was the salesperson I worked with. He was very knowledgeable, straightforward, kind, thoughtful, and sincere. His manager came over a few times during the process. His managers approach was dissingenuous and condescending. I was very close to leaving and buying a car elsewhere due to the sales managers overtly obvious and tacky sales strategy. That sort of behavior adds an unnecessary pressure to the dynamic, which makes buying cars online and skipping the dealership altogether seem even remotely appealing. I chose to stay because I enjoyed working with Otis and he helped me find the car I wanted to buy. Overall, it was a great experience. Otis is the genuine article! He invested time to look at ALL the numbers and cars that I was interested in without any pressure or BS. Mike, the finance director was fantastic! More

Laura is Great! She was knowledgeable, decisive and effective! She gave us room to make our decision and worked with us on the price. Laura is Great, really She was knowledgeable, decisive and effective! She gave us room to make our decision and worked with us on the price. Laura is Great, really More

New Lease Spyros helped me purchase my new lease. He was extremely patient and knowledgeable, helping me leave confident and happy with my purchase. Thank you S Spyros helped me purchase my new lease. He was extremely patient and knowledgeable, helping me leave confident and happy with my purchase. Thank you Spyros! More

Leasing a car From the moment we met Brian Rolle, we knew we would be in good hands! He was wonderful and very helpful ! Mike Dunlap was so pleasant and easy to wo From the moment we met Brian Rolle, we knew we would be in good hands! He was wonderful and very helpful ! Mike Dunlap was so pleasant and easy to work with and helped up understand the paper work. More

Low pressure sales experience I just bought a 2018 CRV. I thought that the sales experience with Janly Wilkins was low pressure, which I appreciated. Also, she took the time to exp I just bought a 2018 CRV. I thought that the sales experience with Janly Wilkins was low pressure, which I appreciated. Also, she took the time to explain all the settings and electronic bells and whistles. We bought our car through the Costco Auto Program, in which Roush participates. This gave us a very fair price without haggling. More

Doug was great. I trust him. I have always been concerned about used car dealers. I didn't feel like I was being taken advantage of here. Doug was very helpful and honest. I have always been concerned about used car dealers. I didn't feel like I was being taken advantage of here. Doug was very helpful and honest. More

Turning angst into awesome. This was by far the best experience car shopping I've had in 20 years. To give a little context; I hadn't purchased a new car in over 15 years. Duri This was by far the best experience car shopping I've had in 20 years. To give a little context; I hadn't purchased a new car in over 15 years. During that time I had also went through a bankruptcy so looking at a car was scary. I had made sure I had gotten my credit score around 740 as I knew that would be important. I had also done a little research but not much. Going into Roush at the recommendation of friends and having bought a used car from a sister location, I had felt the experience was going to be good. There was no pressure when we parked and it was great to see a veteran reserved parking spot. We were directed towards the cars by Otis who gave us time to look by ourselves. We spoke about the cars benefits and he was able to relate them to me. Cameron came and thanked me for my service. After getting a car in mind, he stayed late to speak with me. Also, one of the other salespeople Janly were able to give my dad some snacks when his blood sugar got low. That was so thoughtful. The next day we spoke about terms and there was no pressure from Otis or Jen. They were able to locate the exact car I wanted and assist with getting it delivered with less than 30 miles on the car. The finance was seamless and great. They helped explain the features and setup the stations in my car as well. Absolutely a great and friendly staff. The teamwork and atmosphere are excellent here. More

New van The dealership and employees were very professional and helpful, along with Jan who helped us with our purchase of a new van. She is very knowledgeab The dealership and employees were very professional and helpful, along with Jan who helped us with our purchase of a new van. She is very knowledgeable, and if she didn’t know the answer to our question, she was honest and then took the time to find out the correct answer. More

Great experience! Brian Rolle and everyone at Roush Honda was so helpful and honest. We were treated well and Brian took a lot of time with us after the deal was done Brian Rolle and everyone at Roush Honda was so helpful and honest. We were treated well and Brian took a lot of time with us after the deal was done to show us all the cool features of our new CRV and even set up some things for us. We are very happy with our purchase and our experience at Roush Honda. More

FIRST TIME CAR BUYING EXPERIENCE We received excellent customer service from Spyros from the beginning. Before arrival a quote was given that was far better than any other dealer aro We received excellent customer service from Spyros from the beginning. Before arrival a quote was given that was far better than any other dealer around the Columbus area. Spyros was a straight shooter who did not pressure us into buying and explained the deal thoroughly. Jen Falcon also went above and beyond to find a deal that would work best for us. I would recommend this dealership, Spyros, and Jen to anyone looking for a new vehicle. More