Rountree Moore Nissan - Service Center

Happy Customer Thank you Hannah I am very satisfied with the customer service Hannah provided me with. She responded to my text messages in a timily manager and provided me with a qu I am very satisfied with the customer service Hannah provided me with. She responded to my text messages in a timily manager and provided me with a quick response to all of my questions. Thank you Hannah for helping me in resloving my problem. More

Long but needed Had an extra long wait. But everything was sorted out in the end. I know things get busy, checking in with people while they wait would be a plus on c Had an extra long wait. But everything was sorted out in the end. I know things get busy, checking in with people while they wait would be a plus on customer service. More

Hood Latch repaired for the eighth time My 2014 Nissan Altima has had it's hood latch/cable repaired 8 times since 2015. Only one of these occasions was a recall. Each time the service dep My 2014 Nissan Altima has had it's hood latch/cable repaired 8 times since 2015. Only one of these occasions was a recall. Each time the service department would supposedly repair the issue which enabled the hood from securing. Yet, every time I popped the hood the same issue would arise. This last occasion the car had to be towed to the dealership and the cable under the dash had to be ordered. More

Oil and tire rotation Great job and will recommend services to others. Customers service is awesome. Everything is explained, clearly to where you understand every proces Great job and will recommend services to others. Customers service is awesome. Everything is explained, clearly to where you understand every process. I am grateful for Nissan. More

Timely, prompt service The service was fine. The young lady at the counter could have used some help; it was busy. Also, car wash could've been better. The service was fine. The young lady at the counter could have used some help; it was busy. Also, car wash could've been better. More

Great service! As always, Lynell greets you with a smile and delivers great service. My car had a recall that needed an out of stock part... Lynell made the rental c As always, Lynell greets you with a smile and delivers great service. My car had a recall that needed an out of stock part... Lynell made the rental car process as easy as possible, and called me as soon as my car was ready. It was an easy process for an unforeseen event. More

Smooth seamless considerate service Our experience was very positive and efficient. All together a great experience. Personnel were friendly and efficient. Our time was honored and they Our experience was very positive and efficient. All together a great experience. Personnel were friendly and efficient. Our time was honored and they were quick. More

20,000 Fast friendly no pressure.Fast friendly no pressure. Fast friendly no pressure.Fast friendly no pressure. Fast friendly no pressure.Fast friendly no p Fast friendly no pressure.Fast friendly no pressure. Fast friendly no pressure.Fast friendly no pressure. Fast friendly no pressure.Fast friendly no pressure. Fast friendly no pressure.Fast friendly no pressure. More

Not satisfied they never return my calls kind of unprofessional .scratches on my dash without finishing the service the part they other was the wrong part an they never return my calls kind of unprofessional .scratches on my dash without finishing the service the part they other was the wrong part and they told me they will call me when it was in.. they never did..so my car problem was never resolved.. More

A returning customer This is my normal spot for maintenance on my 2015 Rogue. This is where I will continue to come as long as I have my vehicle. This is my normal spot for maintenance on my 2015 Rogue. This is where I will continue to come as long as I have my vehicle. More