Rountree Moore Nissan - Service Center

Very satisfied Lynell is a good service advisor who calls you back. She was very pleasant even though she needed to explain the additional $600.00 of repairs that we Lynell is a good service advisor who calls you back. She was very pleasant even though she needed to explain the additional $600.00 of repairs that were needed. More

Best experience and make you feel like family On a scale of 1 to 10 my experience exceeded 10 lynell Richardson is always on point she make promises and she deliver there was a new guy working in On a scale of 1 to 10 my experience exceeded 10 lynell Richardson is always on point she make promises and she deliver there was a new guy working in there when I went I can't quite remember his name but he was awesome as well more people like them needed in the world More

Was in for routine oil change I was there for two hours because I was looking into an upgrade. The service was good and the service dept explain all they did & quoted me the price. I was there for two hours because I was looking into an upgrade. The service was good and the service dept explain all they did & quoted me the price. And I payed and left. Upgrade was not affordable right now so I kept what I had purchase More

Service Department Wonderful people and wonderful service! Stacy and Lynell were outstanding in assisting my husband and I with our very complicated issue. They were pat Wonderful people and wonderful service! Stacy and Lynell were outstanding in assisting my husband and I with our very complicated issue. They were patient with us and willing to help in any way. More

Body work on 2018 morano Was told pictures were needed, turned out they were not.Wasted trip. Now I deal with ford body shop.All is warranty work. Need to communicate better w Was told pictures were needed, turned out they were not.Wasted trip. Now I deal with ford body shop.All is warranty work. Need to communicate better with each other so one knows what the other needs. More

Great service—good dealer This dealership has changed ownership since I purchased my car. The purchase experience was good, with just few of the regular problems (slow final fi This dealership has changed ownership since I purchased my car. The purchase experience was good, with just few of the regular problems (slow final finance approval and tital authorization) wihich are frustrating but expected. They have contacted me several times about trading my car, but when I go in to look at new models they don’t seem inclined to offer any deals. It’s just “here it is, take it or leave it at our price. Needless to say I just leave it. The service department on the other hand is first rate. They always accommodate me and go out of their way to exceed my expectations. More

You better pack a lunch After checking in how I asked how long my weight was going to be. I was told it was only going to be about an hour after sitting there for 30 minutes After checking in how I asked how long my weight was going to be. I was told it was only going to be about an hour after sitting there for 30 minutes and they hadon’t even started I decided to go to lunch and come back. I ended up spending an hour and a half at Olive Garden. I asked the lady if she would call me when my vehicle was done. Upon arrival It was determined my car still wasn’t finished. I then proceeded to wait an additional 45 minutes. I absolutely hate going there. It’s a joke. Also on the last page of my receipt there was things in red that needed to be addressed with my vehicle which was never discussed with me. More

Best Nissan sales and service Friendly courteous and quality work and sales. Service center is always available to meet my needs. You are treated like family. I will be back. Friendly courteous and quality work and sales. Service center is always available to meet my needs. You are treated like family. I will be back. More

Always accommodating and helpful!!! I always take my Infiniti to RTM Nissan. No need to drive to Orange Park for service. They are always able to get me in and out quickly! I always take my Infiniti to RTM Nissan. No need to drive to Orange Park for service. They are always able to get me in and out quickly! More

Oil Change Very prompt very courteous and wanted to make sure you were happy with your service. They were very prompt on getting me in an out in a timely manner. Very prompt very courteous and wanted to make sure you were happy with your service. They were very prompt on getting me in an out in a timely manner. More