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Rountree Moore Nissan

Lake City, FL

Overview
Employees
Reviews
Vehicles
4.4
1,074 Reviews
If ever there was a team that truly cared about your automotive needs, it’s obviously our friendly staff. Our Nissan dealership strives for premium customer service that extends from the sales floor and finance office to the parts department and service center. We know that you have choices when seeking out Nissan finance offers, auto repair, or new and used cars. Thank you for choosing us – you won’t regret it. Stop in today at our car dealership in Lake City, FL, to see our extensive inventory of new, used, and certified pre-owned vehicles and meet our awesome team. We are pleased to serve you and serve you well with high-quality sales, auto repair, and finance services. Contact us today to learn more about how we make customer service our top priority at our Nissan dealership.
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4262 W US Hwy 90

Lake City, FL

32055

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Showing 1,074 reviews

May 16, 2023

We have bought quite a few cars from this dealership, but we have noticed that they are more focused on getting you where you want to be with your payment instead of being transparent on the total price of t More

by Anonymous
Recommend Dealer
No
Employees Worked With
Trey Mcrae
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May 23, 2023 -

Rountree Moore Nissan responded

Thank you for taking the time to review your experience. We appreciate your feedback and your business! Price of the vehicle and monthly payment go hand in hand. We are glad we could make the numbers work for you!

May 16, 2023

They listen to my needs and want's. They were able to find the perfect Truck for me, and get me in and out in a reasonable time. Best experience I have ever had when purchasing a vehicl More

by maverickryan81@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey and Sam Ryan , Sam Ryan, Trey Mcrae
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May 20, 2023 -

maverickryan81@gmail.com responded

Thank you, for the best experience I have ever had purchasing my beautiful 2023 Titan! The little things like actually listening to my needs and wants matter, excellent job on finding my dream truck! Also thank you for doing this in a timely manner. Bonus was they made sure to offer me bottle water through out the time, much appreciated, it was a hot day! I recommend this dealership to anyone!

May 23, 2023 -

Rountree Moore Nissan responded

Thank you very much for such kind feedback about our team! We are so glad we could facilitate the purchase of your dream truck! Congratulations!! And thank you for allowing us to be a part of it!

May 15, 2023

Nissan Dealership in Lake City Fl Sucks They are Biggest Crook in Lake City Fl More

by William.bentley44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Logan Dunn
Report | Print
May 23, 2023 -

Rountree Moore Nissan responded

We regret to hear you had a less than satisfactory experience with our team here at Rountree Moore Nissan. If you could please reach out to me personally to discuss your interactions, I look forward to hearing from you. -Monet Owner Loyalty Leader (386)752-5050

May 24, 2023 -

William.bentley44 responded

When I purchased the car I was told the car I was told it had not been in any accidents according to the car fax report. 1 week after getting the car i found 3 places on the left back quarterpanel where the paint is trying to chip off. I called Logan and he had us bring it in. We took it to 175 Auto for a quote to fix the paint. 175 auto qouldnt look at. Logan then had me take it to the Ford body shop for an estimate for repair. He then told us there was nothing that your company could do. Talked to an Asst manager who was willing to swap the vehicles until he was told we hadnt even made the 1st payment. Then he told us to make 3-4 payments then bring it back and try and do a trade in. We spent $30,000 on this vehicle in good faith that your dealership is an honorable business. All we wanted was for the paint to be fixed. So it seems as if you are not honorable and do not care about your customers.

May 29, 2023 -

William.bentley44 responded

Nissan Dealership doesn't care about their Customers at all. I never go back there again and i will let Everyone's know how they do there.

May 30, 2023 -

Rountree Moore Nissan responded

We are sincerely sorry that this has effected you in this way. We rely on the CarFax just as much as you do when making offers on trade ins and relaying accurate information to all of our customers. Our vehicles go through a multi point inspection that concentrates heavily in mechanical functionality. Our technicians do not dismantle or inspect much of the body as used vehicles are usually sold as is. That is why it is always better when a customer is here in person! We do very much encourage all our customers to make an educated decision which includes evaluations on their end. We care very much for all of our customers and hope that this doesn't break an otherwise good relationship with you.

May 14, 2023

This time was very good. Service was performed in a reasonable amount of time & well with the expected cost. The people were pleasant as usual More

by Carguy72
Recommend Dealer
Yes
Employees Worked With
Kinsley
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May 17, 2023 -

Rountree Moore Nissan responded

Thanks so much for that positive feedback! We are so glad to have met your expectations!! We'll see you at your next visit!

May 14, 2023

I was told he fixed. I got 3 years free oil changed and rotating all free More

by noemail@email.com
Recommend Dealer
Yes
Employees Worked With
I was there to get a oil change and they Mixed me up with Jennifer and I am not her. I am Darlene Smith
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May 17, 2023 -

Rountree Moore Nissan responded

Thank you for informing us of this mix up Mrs. Smith we will have that corrected immediately.

May 10, 2023

My experience was great. Dallas is a great salesman, would recommend them to family,friends. More

by aa.roundtree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Hinson
Report | Print
May 11, 2023 -

Rountree Moore Nissan responded

We think Dallas is great also! Thank you for taking the time to share your experience.

May 08, 2023

I enjoyed all of the staff at Nissan they are so willing to serve and answer all of my questions More

by Louisemorganrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taurus Coleman Jr., Mandie Jonas, Logan Dunn, Trey Mcrae, Brian "WOOKIEE" Stalvey , Brandon Owens, Floyd Gravitt, Ridge Goodson
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May 10, 2023 -

Rountree Moore Nissan responded

We love reading feedback like this! Thank for taking the time to share your experience with us.

May 05, 2023

Extremely helpful and ready to serve. And have answered all of my questions . I am pleased More

by Louisemorganrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taurus Coleman Jr., Jarrett Odom, Logan Dunn, Jared Hinson, Trey Mcrae, Floyd Gravitt, Ridge Goodson
Report | Print
May 10, 2023 -

Rountree Moore Nissan responded

What wonderful feedback about our staff! We appreciate the opportunity to earn your business and we look forward to your next visit!

May 04, 2023

I have been nothing but pleased and Lynell always treats me like family Lynell is very kind and attentive to my concerns More

by javyzamora13@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lynell
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May 02, 2023

Ridge and the finance manager(sorry forgot his name) was absolutely amazing!!! Friendly kind and cared about what I wanted. More

by brandiebowles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Hinson, Ridge Goodson
Report | Print
May 09, 2023 -

Rountree Moore Nissan responded

Thank you for your Feedback Brandie!! We appreciate your time and your business!

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