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Rountree Moore Nissan

Lake City, FL

Overview
Employees
Reviews
Vehicles
4.4
1,073 Reviews
If ever there was a team that truly cared about your automotive needs, it’s obviously our friendly staff. Our Nissan dealership strives for premium customer service that extends from the sales floor and finance office to the parts department and service center. We know that you have choices when seeking out Nissan finance offers, auto repair, or new and used cars. Thank you for choosing us – you won’t regret it. Stop in today at our car dealership in Lake City, FL, to see our extensive inventory of new, used, and certified pre-owned vehicles and meet our awesome team. We are pleased to serve you and serve you well with high-quality sales, auto repair, and finance services. Contact us today to learn more about how we make customer service our top priority at our Nissan dealership.
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4262 W US Hwy 90

Lake City, FL

32055

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Showing 1,073 reviews

July 24, 2023

Very professional attitude and caring demeanor. I was very impressed with every employee in the dealership. I would recommend all my friends to select Rountree Moore Nissan as their Choice for pur More

by elbertakins83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Manalis, Talon Davis
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Jul 28, 2023 -

Rountree Moore Nissan responded

We thank you so much for your feedback and kind remarks of our team. We appreciate your business and your recommendations!

July 16, 2023

This was by far the best experience I’ve had making a car purchase! Thanks! More

by rellboyd73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taurus Coleman Jr.
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Jul 19, 2023 -

Rountree Moore Nissan responded

Thank you so much for that feedback!! We appreciate your time and business!

July 15, 2023

Ppl lie to get customers through the door. Run credit and come back qith oh I'm sorry there is nothing we can do with that. How about telling the truth for a change.... ppl would sell more car More

by jessmoore2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monet Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandie Jonas, Giampaolo Cabrera, Joe Watts
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Jul 19, 2023 -

Rountree Moore Nissan responded

Thank you for your feedback! We appreciate the opportunity to earn your business.

July 13, 2023

The add ons are annoying at Roundtree Moore. I made a note to avoid the next time I buy. I’ve bought 4 vehicles from different RMs in Lake City. More

by Deweyhatcherjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Logan Dunn
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Jul 19, 2023 -

Rountree Moore Nissan responded

We thank you for your business. And apologize you were unhappy with the ad ons we applied before your purchase. Often times our discounts outweigh the cost of those items but we do have to account for them. All of our stores add the same items prior to putting cars on the lot and we are sorry if you were dissatisfied with those items.

July 09, 2023

The only thing I can say positive was our salesman Brian stalvey. He did everything he could to make a deal happen. But along comes this sales manager that told me to turn my vehicle back into the bank. He More

by slowhand
Recommend Dealer
No
Employees Worked With
Brian "WOOKIEE" Stalvey
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Jul 19, 2023 -

Rountree Moore Nissan responded

Thank you for that feedback. We have discussed this with our entire team, management included. When we have large sales events we do bring in teams from other sources to make sure all our customers get the attention they need to make things come together. We apologize you had this experience here with us and we are actively working to make sure this is no longer a topic here. Thank you for giving us a chance to earn your business.

July 08, 2023

Everything was great except the fact I was never offered or told about GAP insurance. More

by Megan M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Rountree Moore Nissan responded

Megan, I apologize if GAP coverage was not offered to you in our finance office. I will review this feedback with my team to make sure they aren't missing this moving forward. Sometimes there isn't room to add it to your deal. Or if your loan to value ratio is good then it is unnecessary. If you have further questions or concerns please reach out to us at (386)752-5050

July 07, 2023

You did not keep you promises to fix the van so we didn't make any payments if you don't fix the air conditioner and the seats we are going to talk to the bank about you because you lied to us like round tre More

by Carlos Wence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trey McRae
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Jul 07, 2023 -

Carlos Wence responded

You didn't keep your promise to fix the van so we didn't make any payments to the bank if you don't fix the air conditioning and the seats we are going to talk to the bank about you lied to us like Rountree Moore Ford also did.

Jul 12, 2023 -

Rountree Moore Nissan responded

Carlos, according to our records we have diagnosed your vehicle and addressed all your complaints in person after your purchase. Please come into our service department if you have any further issues to address. You can schedule an appt online or over the phone. You can also come in for a walk in or use our drop box!

July 07, 2023

Floyd was great he went above and beyond to help make this a great experience. we will definitely purchase our next vehicle from him. More

by Rileyzaksmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd Gravitt
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Jul 12, 2023 -

Rountree Moore Nissan responded

Thank you so much for that feedback! We appreciate your business and your kind remarks about our team! See you next time.

July 05, 2023

Very friendly and helpful. Love the way the treated us and was very patient with us More

by Lilbit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taurus Coleman Jr.
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Jul 12, 2023 -

Rountree Moore Nissan responded

We are so glad you had a such a great experience! Thank you for your business!

July 04, 2023

Very positive and appreciated help and concerns. Carter was very helpful and great attitude. Have to buy a vehicle for grandson next year so 2ill be back loop More

by MDOWLING32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter?, Taurus Coleman Jr., Brian "WOOKIEE" Stalvey
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Jul 12, 2023 -

Rountree Moore Nissan responded

Thank you guys for all your business and being part of the Nissan Family! We'll see you soon for service!

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