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Rountree Moore Nissan
Lake City, FL
1,135 Reviews
If ever there was a team that truly cared about your automotive needs, it’s obviously our friendly staff. Our Nissan dealership strives for premium customer service that extends from the sales floor and finance office to the parts department and service center. We know that you have choices when seeking out Nissan finance offers, auto repair, or new and used cars. Thank you for choosing us – you won’t regret it.
Stop in today at our car dealership in Lake City, FL, to see our extensive inventory of new, used, and certified pre-owned vehicles and meet our awesome team. We are pleased to serve you and serve you well with high-quality sales, auto repair, and finance services. Contact us today to learn more about how we make customer service our top priority at our Nissan dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,135 reviews
January 11, 2016
Bought an Equniox My purchasing experience at Roundtree- Moore Chevy was a very good one. I want to thank Myron Wruebrel for the manner in which he worked with us. Whe My purchasing experience at Roundtree- Moore Chevy was a very good one. I want to thank Myron Wruebrel for the manner in which he worked with us. When my husband and I met Myron , I felt very comfortable with him. Working with him was very easy. I'm sure I drove him crazy. I bought the car that I wanted and left the business feeling that the experience was a win-win one. Thanks also to Chuck More
by elaine harshbarger
Employees Worked With
Myron Wrubel
October 14, 2015
Disgruntle faithful customer!! I have been a faithful customer to this dealership for the last several years. I have took my vehicles and never took them to no other place. Wanting I have been a faithful customer to this dealership for the last several years. I have took my vehicles and never took them to no other place. Wanting to help the local business and to help out locals. I have gotten much warranty work done there and all my services done there again, as I mentioned my cars has not been to any other dealership . A few years ago I start hearing a rough sound in the front of my vehicle (traverse) went in to find out what was wrong. They could not hear anything. After this response a few times, I had to go out with the service guy before he even heard a problem and took them three more visits before they finally figured it out what was the matter. Into all this I was patient putting total trust in my service with this company. Because this is my wife car, and I will do anything to keep her safe, I am willing to pay. As my service record will show since my warranty expired. Several months ago before my warranty expiring I start hearing the same noise in the front of my vehicle whenever we go over slight bump or whatever. Same thing something, lose or broke. or something the same problem, please look into it and fix it. Even told them what was wrong the first time a few years ago. Again cannot figure it out, nothing wrong can't hear anything!!! But same time you have ac problems $500, you have brake problems $300 you have battery problems $200, etc. ok fix it, and I pay, but still, I don't hear nothing in your front end, suspension or whatever it is. The last draw was last week took it in for service again I mention about hearing from her vehicle to tell me OK we will investigating the noise you hear from your vehicle will cost you $95 for us to search what it may be. Now I am so frustrated, one for the trust and second for the trust!!! To make it even worse I took it to another service center and the service manager drove the car and in about 100 feet and heard the noise. How am I suppose to feel. Morrow of the story is, if you have a warranty, to come here, they will eventually figure out what's wrong but if you don't, go someplace else!!' They have lost a very faithful customer. If this reach the service department, research my records and you will see what was said was fare and truthful!!! Sorry service!!!!! Faithful Customer, EVERETT GRANT More
by Jahboy38
Employees Worked With
Christie
September 06, 2015
Best Service Ever! I have never had a better experience with a dealership than this one! My car broke down on the way back from Florida to Illinois and the Sales Team an I have never had a better experience with a dealership than this one! My car broke down on the way back from Florida to Illinois and the Sales Team and Service team were wonderful. They diagnosed and fixed the issue in no time flat. And Treated me as if I were in a Lexus or higher end dealership! I know were I am going for my next car! I would drive to Florida just to work with honest, caring, wonderful people like them again. THANK YOU TONY and the Service Team! I wish I could remember all of your names! More
by dianebrd
Employees Worked With
Paul Driggers
August 24, 2015
service Took my car there for warranty service. The service department is awful. Took our Equinox 3 times with no satisfaction! Would never purchase from th Took my car there for warranty service. The service department is awful. Took our Equinox 3 times with no satisfaction! Would never purchase from them! More
by Williams
Employees Worked With
Hiram London
June 16, 2015
Purchased a new car after being stranded on vacation Tim is AMAZING ! After my car broke down and I was stranded in Florida while on vacation, he worked with me to get a good price on my trade in and get Tim is AMAZING ! After my car broke down and I was stranded in Florida while on vacation, he worked with me to get a good price on my trade in and get me back on the road the same day in a brand new car at an awesome price. I totally recommend contacting Tim for your next car purchase. All of the people at Rountree are so nice, we had a great experience even under such unfortunate circumstances. More
by rogue27
Employees Worked With
Lynell Richardson, Tim Camiel, Aaron Gresham
May 31, 2015
Worst experience I ever had The worst dealer I have ever been to. Sales people are rude and don't stand behind what they sell. Never would I go to this place or would I recommend The worst dealer I have ever been to. Sales people are rude and don't stand behind what they sell. Never would I go to this place or would I recommend this fly by night dealership. More
by Aaron
Employees Worked With
Alex Winnett, Bryan Wachob, Chad Sessions
March 26, 2015
Bad customer service after purchase. Bad customer service after purchasing our new car. Bad mouthing people we sent there to purchase their new car. Please learn manners or don't be a sal Bad customer service after purchasing our new car. Bad mouthing people we sent there to purchase their new car. Please learn manners or don't be a salesman!! More
by bal32001
Employees Worked With
Glenn Preine
March 11, 2015
2nd vehicle purchased here. My wife & I have purchased 2 Nissan Rogues from this dealership; each time we've worked with Bryan Wachob; Bryan spends a lot of time going over all t My wife & I have purchased 2 Nissan Rogues from this dealership; each time we've worked with Bryan Wachob; Bryan spends a lot of time going over all the features on the vehicles & will even take time to do that after the sale; he's always available. He & Alex Winnett worked with us on this last purchase last month & made us another good deal. Always enjoyable to talk to them while in their nice service area, having the Rogue serviced; they still have time for you even after the sale. More
by mcmurrainb
Employees Worked With
Alex Winnett, Lynell Richardson, Bryan Wachob
March 05, 2015
Great experience We have nothing but positive words for Roundtree Moore. Pat Riley our sales person did an exceptional job, explaining everything to us. Everything wen We have nothing but positive words for Roundtree Moore. Pat Riley our sales person did an exceptional job, explaining everything to us. Everything went very smooth from beginning until we drove our new Cadillac away. More
by Meki
Employees Worked With
Rhonda Crews, Jeff Mosley, Aaron Gresham
March 02, 2015
I got my hopes up for nothing. I went to view the Rountree Moore website a few month back and put in my information. They gave me a call and I spoke with a different agent and we de I went to view the Rountree Moore website a few month back and put in my information. They gave me a call and I spoke with a different agent and we decided that I wouldn't be able to afford the vehicle I inquired about. Which is all fine. Well I received several calls afterward about coming down to the lot. Each time I said I don't want to come down and look at a vehicle if I will not be able to get the payments that I want. I do not want to waste my time or your time. Well March 1 I am called convinced that the agent can "wipe some noses" (statement used by agent) to help me out. Well there was apparently computer issues in the process of filling out paper work to find out prices and payments. The agent was suppose to call me back on March 2. I had to call him twice and he knew nothing. He suggested getting a lease when actually got a number from the manager that I said no way to. Yet he knew nothing about a lease. I was very disappointed in the customer service with this business. I was bombarded with calls after I told them I didn't want to come down to the lot. Then I was highly disappointed in the agent who knew nothing. I hope others have had much better experience. I really wanted out of the car that I am in now. oh well sucks for me. More
by s.hash
