Rountree Moore Nissan

Pleasant Experience Friendly staff that were very attentive. The dealership has that small town feel with employees that have big hearts. We'll definitely be returning a Friendly staff that were very attentive. The dealership has that small town feel with employees that have big hearts. We'll definitely be returning and recommending to family and friends. More

Exceptional!! The very best place to go for a Nissan. This dealership knows how to treat its customers. Best deal around, able to get you the car you want, and de The very best place to go for a Nissan. This dealership knows how to treat its customers. Best deal around, able to get you the car you want, and deliver it in red carpet fashion! The staff at Rountree Moore are professional, personable, and don't play the games you find at other dealerships. I let them know what I was looking for an within 24 hours, I had a great deal, and the exact car I was looking for by the end of the following business day. I highly recommend them and they are even worth the drive if you aren't local. More

Fast and personal There service was very prompt and personal. I will continue to use this dealership for all my vehicle services and even my future truck purchase. There service was very prompt and personal. I will continue to use this dealership for all my vehicle services and even my future truck purchase. More

Service on my 2016 Cruze Had an appointment, got in and out within an hour,, less than! Fast, friendly and knowledgeable staff! Got an email confirming my apt. Too. Very aweso Had an appointment, got in and out within an hour,, less than! Fast, friendly and knowledgeable staff! Got an email confirming my apt. Too. Very awesome! More

Great customer service very fast Kevin was respectful great sales man very fast about getting us were we wanted our payments love our new suv this is the place to go if you want great Kevin was respectful great sales man very fast about getting us were we wanted our payments love our new suv this is the place to go if you want great deals on your dream car I went there for a bigger suv for my family and was treated great fast serves More

I could not ask for anything better Very good experience the the salesman were very professional very polite very excellent and what they did they made me feel important they helped me i Very good experience the the salesman were very professional very polite very excellent and what they did they made me feel important they helped me in every way they could they're very understanding every time I had to go back or had to come back for something they always made me feel special that gas up my car wash my car for me while I waited there just was so good I mean I have never had that kind of experience with a car dealership More

Buyer beware.... seriously It's very sad that I've been trying to contact my salesman for about 2 months now. I feel extremely neglected as a customer. I have been to 3 other Ni It's very sad that I've been trying to contact my salesman for about 2 months now. I feel extremely neglected as a customer. I have been to 3 other Nissan dealerships( Simple oil changes around town as well as looking into getting one more vehicle for my husband) and by far this is not the one to go to. My first experience, I walked in and no one looked busy but did not want to ask to see if I was helped yet( I also went through the front door as a new customer would do so). I shrugged it off considering I needed assistance regardless. Salesperson Bryan seemed to be very eager to help me get my car and out of the lot as soon as possible. Too bad i didn't take the hint that all he wanted was for me to throw down a big payment and would never have to deal with me again. My finance paper work was stolen from my new car and I have been trying to contact Bryan Wachob as well as another man who helped me purchase my car, Aaron, to send me a copy and I have not received one phone call back from neither of them. Bryan had me fill out a 5 star review making sure he was able to get 100% rating in return for tints on my Nissan Versa. I'm now not surprised he had to "add that in there" considering his terrible customer service. he had to exchange a service for a review? sounded good to me at the time now I realize why he had me do that. Thanks to this issue however, my husband and I are now staying away from buying anymore vehicles from this dealership. My mother-in-law and husband both need a vehicle and decided to go the extra mile to get your car else ware. There are plenty of car dealerships in Lake City, and this is NOT the one you should go to. This is what the email said after i purchased my Versa...What a joke! We are extremely committed to you and want your experience to be Truly Exceptional, so please call me with any comments, suggestions for improvement, or with any other questions that you may have. Our goal is to continually provide you with the outstanding service that you have come to expect from Rountree Moore Nissan. Sincerly, Janelle F- 2016 Nissan Versa P.S- Service station takes their sweet time when working on vehicles and Bryan totally ripped me off! It took me 3 hours for an oil change More

Una muy buena esperanza Gracias por la ayuda que me dieron el personal de venta muy amable trabajaron muy profesional con migo lo que no hicieron otros conseccionario lo die Gracias por la ayuda que me dieron el personal de venta muy amable trabajaron muy profesional con migo lo que no hicieron otros conseccionario lo dieron Rountree Moore Nissan lo recomiendo fue una experiencia fenomenal More

I would like a copy of my LOAN PDF to my email PLEASE I was discriminated against by the Manager and staff, never fixed things needed fix and still will not, I have made so many complaint s and nothing. D I was discriminated against by the Manager and staff, never fixed things needed fix and still will not, I have made so many complaint s and nothing. Don't shop here More

Long wait/ condescending This dealership had the van we wanted and were very upfront. The initial process was fine tat drive and deal back and forth with the sales people, no This dealership had the van we wanted and were very upfront. The initial process was fine tat drive and deal back and forth with the sales people, no complaints with that. However after we agreed on the price the finale process took over 2 hours. We had to wait over an hour for the one business manager on duty to assist us. If your company is going to be open providing quality service is important. Additionally the business manager himself was rude, we explained we did not want any additional service plans and he continued to try and sell us one even after telling him multiple times no and even explaining our reasons, which we shouldn't have to do. He continued this though out the finale process bringing up points on why it's so great and seemed to be talking down to me. At one point he even tried to pin my wife and I against each other because she was buying the vehicle and not me. Had the finale process not a hassle the over rating and experience would be better. More