Rountree Moore Nissan

This was the worst, most stressful consumer purchasing experience I have ever had - even though we paid cash. This was very surprising considering the reviews posted online. We were told by the manager An experience I have ever had - even though we paid cash. This was very surprising considering the reviews posted online. We were told by the manager Andrew that wiring funds between our bank and Rountree was not allowed - not true. Andrew said the concern was fraud. I asked for documents on the purchase of my new car - Jayden said they would be on a thumb drive - I asked for a printed copy as well. The money was wired, once the funds were sent, we were told that Rountree had no phone number to verify if the funds were received so they could not verify we just had to wait. We called both the salesperson Jayden and the manager Andrew several times and they never returned our calls. We were totally disrespected by the staff at Rountree. I was told 3 different times that my new car was on the way to be delivered to my workplace - which was not true - I was left with no way home. The car was finally delivered 5 hours after it was originally promised and without the documents for the purchase of the car. I spoke with Dallas Humphries and asked him to be sure that Jayden bought me the documents for the purchase of my new car. He came with Jayden to deliver the car when I asked him for the sales documents, he said he never told me Jayden would bring them. He then promised before witnesses that he would overnight the documents for the purchase of this car - I still have no documents. More

Very positive experience. I worked with Moises and he was very welcoming, as was everyone else. They didn’t waste my time and got me in and out very quick. Hands down the most I worked with Moises and he was very welcoming, as was everyone else. They didn’t waste my time and got me in and out very quick. Hands down the most positive car buying experience I’ve ever had! Will be going back for any future vehicles More

I was disappointed in the dealership because I feel like they're PPP fee was way too much. Also they were supposed to detail the vehicle they didn't even wash it. Anthony was very nice. I did appreciate the they're PPP fee was way too much. Also they were supposed to detail the vehicle they didn't even wash it. Anthony was very nice. I did appreciate the free gas. Also the fact that I said I did not need a new tag that I already had went to transfer and they gave me a new tag. More

Everyone I met was incredible. Alex was the sales person who did an amazing job. The whole team deserves recognition because from start to finish every effort was made to be accom Alex was the sales person who did an amazing job. The whole team deserves recognition because from start to finish every effort was made to be accommodating to myself and my time. Keep up the great work. I will be back and send everyone I know here. Thank you all so much. More

I have a hard time buying cars, these guys promised to make the drive from Tallahasee worth it, and they delivered on that promise. make the drive from Tallahasee worth it, and they delivered on that promise. More

Promised to make the drive from Tallahasee worth our time. Drove away with a new car time. Drove away with a new car More

Happy they met the price we were looking for. Music. Was very loud. L k l Music. Was very loud. L k l More

They need to train their salespersonal about cars and truck. It's a case of right hand not knowing what left hand is doing truck. It's a case of right hand not knowing what left hand is doing More

Jayden and Reagan helped make our vehicle purchase an amazing experience!!! We truly appreciated the true goodness and strong integrity expressed and felt! amazing experience!!! We truly appreciated the true goodness and strong integrity expressed and felt! More