Rountree Moore Kia
Lake City, FL
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Friendly, one on one and caring salesman Our salesman was very professional and made it one of the most pleasant experiences buying a car that we’ve had in a long time. We’re so glad we wer Our salesman was very professional and made it one of the most pleasant experiences buying a car that we’ve had in a long time. We’re so glad we were fortunate enough to get his assistance. Everyone took the time to introduce themselves and go over everything with is. There was a recall issue possibly with the car we picked out but they checked it out and make sure this car was safe to drive and not one of the cars needing to be taken back. They worked with us on the price and I could go on and on about how great they were. Wonderful Business! More
Absolutely amazing!!! Mark was amazing! He helped me with everything I needed. And happily answered every question I had. I’ll send everyone his way. Thank you so much Mark Mark was amazing! He helped me with everything I needed. And happily answered every question I had. I’ll send everyone his way. Thank you so much Mark and Roundtree More
Wonderful I was very pleased with guidance I was given. Mark was very informed with his knowledge of the Kia. I will be back when my daughter is ready for her I was very pleased with guidance I was given. Mark was very informed with his knowledge of the Kia. I will be back when my daughter is ready for her vehicle. More
Horrible, horrible service I had an appointment for 7:30 for my first oil change with complementary car wash. I was told on arrival it would take 30 to 40 minutes so I chose to I had an appointment for 7:30 for my first oil change with complementary car wash. I was told on arrival it would take 30 to 40 minutes so I chose to wait. Big mistake. There was some kind of mishap and I was informed after 90 minutes of waiting that my oil change hadn’t been started yet. I got an apology for the bad communication and was assured they would rush me out. I didn’t leave until almost 10:30! I was so upset I sat with a finance manager to inquire about cancelling my maintenance contract. I was told I had better keep all my receipts from service performed elsewhere or warranty work would not be covered. Now I feel trapped. To top that off, after waiting 3 hours, my car still had mud on it! Not a good sign of what my service will be like in the future! More
Happy She helped me get a loan even though i had past bad credit history. They were very hospitable and inviting the vehicle was clean and I will return he She helped me get a loan even though i had past bad credit history. They were very hospitable and inviting the vehicle was clean and I will return here in the future More
In Love Walked in, picked out what I wanted and it was delivered the next day. My car was ready and waiting on Me when I got there. Tammy Bell synced my pho Walked in, picked out what I wanted and it was delivered the next day. My car was ready and waiting on Me when I got there. Tammy Bell synced my phone with my car and made sure I knew about every feature on my fully loaded Kia Optima SX. More
Smooth and easy It was a great experience working with Tammy Bell (my Sales Rep)! I appreciate all the hard work the dealership did helping me find the right vehicle It was a great experience working with Tammy Bell (my Sales Rep)! I appreciate all the hard work the dealership did helping me find the right vehicle for me. They met all expectations and more.. Thank you Rountree Moore Kia and your staff. More
Highly impressed! I was highly impressed with Rountree Kia! Dwight, Mike and sale Manager were professional, accommodating, forthright, and listened to my needs. I expl I was highly impressed with Rountree Kia! Dwight, Mike and sale Manager were professional, accommodating, forthright, and listened to my needs. I explained what needed, what I would was looking for and they went right to work!!! I was actually the customer!! No con, no pushing, and I was treated with the utmost respect! I received every rebate that my Kia was entitled to! Dwight even returned my rental for me to Enterprise!! Amazing team! All my service will be through Rountree! Thank you Rountree! :) More
Fantastic My experience was great! Dwight was such a kind soul and helped me get exactly what I was looking for! Not to mention he help me with my old car! Very My experience was great! Dwight was such a kind soul and helped me get exactly what I was looking for! Not to mention he help me with my old car! Very great man at a very great place! More
Sales guy was rude Rick, the salesman, was rude and condescending. I'm not going to spend my money here after this encounter. I'm not even sure this guy was a salesman, Rick, the salesman, was rude and condescending. I'm not going to spend my money here after this encounter. I'm not even sure this guy was a salesman, but he certainly worked there and when I approached him with a question he was horrible. More