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Rountree Moore Ford
Lake City, FL
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Great sales team, Nate was amazing. However the car was extremely dirty. I had to point out several things that needed to be cleaned. While we were getting the deal done they sent it th However the car was extremely dirty. I had to point out several things that needed to be cleaned. While we were getting the deal done they sent it through "detailing" and it came back almost exactly the same. They even missed the very two things my salesman pointed out to them to take care of. When I was done and proceeded to get into the car to leave, 100% there was no external car wash and the inside looked like it was wiped down with a rag. They really need to get their "detailing" team into shape because it was extremely unsatisfactory and now I am having to get my New "used" car detailed privately. More
Scheduled an appointment to get the oil changed and I have to admit that the service was phenomenal. The Service Department even shuttled me to a restaurant near by and serviced my truck in a timely mann have to admit that the service was phenomenal. The Service Department even shuttled me to a restaurant near by and serviced my truck in a timely manner. I highly recommend this place. More
The service department is organized and friendly. I have been working with this service department for the last 3 + years and have absolutely no complaints. I feel as though I have become friends wit I have been working with this service department for the last 3 + years and have absolutely no complaints. I feel as though I have become friends with some of your employees. More
My car salesman was Nate and he was there every step o the way but if he was with a costumer Cash stepped in and I tell you that it was like a well oil machine that never missed a beat. It is great to kno the way but if he was with a costumer Cash stepped in and I tell you that it was like a well oil machine that never missed a beat. It is great to know that everyone was on the same page, it is all about the satisfaction of the costumer from start to finish. Shout out to GM Stephen, you’re a class act, thank you all once again! 🙏👍🏽💯💪🏾 More