
Rountree Moore Ford
Lake City, FL
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I would like to take a moment to thank the entire staff at Rountree Moore Ford, with a special thanks to Charlie Tomlison, for going the extra mile for me with the purchase of my first new vehicle, a 2012 at Rountree Moore Ford, with a special thanks to Charlie Tomlison, for going the extra mile for me with the purchase of my first new vehicle, a 2012 F-150 that is absolutely perfect. A business run the way they use to be, where the happiness of the customer is job 1. The staff at Rountree Moore Ford made this the best experience I have ever had when purchasing a vehicle. I have purchased used cars in the past from dealers but have never dealt with a staff as kind, courteous, caring, and willing to go the extra mile to get an individual into the vehicle that they want, Most would push you to a lesser vehicle just for the sale. I can assure you that I will point any and everyone that is in the market to purchase a vehicle is straight to Rountree, Without exception Rountree is the car dealer that shines above all others. again Thank you and your staff for making my dreams come true. More
Lori Hewitt was the best sales person I have ever dealt with. She showed me a dozen vehicles over serval weeks. she never got the i don't care attitude with me. She was instrumental in my decision to pu with. She showed me a dozen vehicles over serval weeks. she never got the i don't care attitude with me. She was instrumental in my decision to purchase from Rountree. I first came to the dealership to look at used vehicles but Lori was able to help guide me to the best purchase i have ever made. My family is still excited with our new Ford Escape 2013. Thanks Lori for such a great experience. Todd Hunt More
I went to Rountree Moore Ford and told them about a vehicle that I had tried to buy at another Dealer, but left there very dissatified, thankfully Rountree Moore and their very helpful staff located th vehicle that I had tried to buy at another Dealer, but left there very dissatified, thankfully Rountree Moore and their very helpful staff located the vehicle and made my purchase easy and very stress free! I will be referring all my friends and family to Rountree Moore!!!! I thank them and will be promoting their business from here on out. It was a GREAT EXPERIENCE and we LOVE our new Ford Super Duty F250! More
Very knowledgeable sales person. Amazing experience throughout. Everone was extremely helpful and courteous staff. Everything was explained very thoroughly to me to my complete satisfaction. throughout. Everone was extremely helpful and courteous staff. Everything was explained very thoroughly to me to my complete satisfaction. More
We recently visited this dealership to look at a new car. We told the salesman if he brought us a deal we liked we would be interested in running it through the banks to see what happened. After several unac We told the salesman if he brought us a deal we liked we would be interested in running it through the banks to see what happened. After several unacceptable offers and 4 hours later we told the salesman if he could do something to call us. The next day I recieved several warnings from my credit monitoring company that there had been 8 inquiries. We never authorized this dealership to submit any credit applications. I spoke to the sales manager and was told he would look into it. We have tried to call the dealership several times since and no one returns our call. More
Our overall experience was good. Our saleswoman Robin, I would recommend to anyone looking to buy a new/used vehicle.. She went above & beyond to make this work for us... would recommend to anyone looking to buy a new/used vehicle.. She went above & beyond to make this work for us... More
Very great dealership. My sales woman was outstanding! My son turns 18 next month and want to deal with her again. She was very knowledeable and answer every question with ease son turns 18 next month and want to deal with her again. She was very knowledeable and answer every question with ease More
My wife and I are looking for a new reliable vehicle and Robin was the first person we saw and boy did she have a wonderful personality. She was eager to help us and bonded with us instantly. She seems to s Robin was the first person we saw and boy did she have a wonderful personality. She was eager to help us and bonded with us instantly. She seems to share the same passion for vehicles as us and also knew exactly what we were looking for. What a wonderful experience and I would go back to her again. More
You know when you are looking at your wrecked car shaking you head and you are 6 hours from home and then an angel lands. This was my experience with Lori. My son had a blowout on the way home from Tally and you head and you are 6 hours from home and then an angel lands. This was my experience with Lori. My son had a blowout on the way home from Tally and the car was towed to Rountree-Moore in Lake City. The next moring we came to really see the damage. Lori walked by and asked if we needed help and I joked with her about "got a used car for my son," I really was just joking. She said I just might. The short of the long story is we got another car in just a few hours. Did all the paperwork got rid of the sad car and home we came. Lori is amazing. Her good energy crossed our path just at the right time. She understood what we needed and she made it happen right away. No unnecessary sales push just found us just what I asked for. In the days where buying a car can be a challange she made it a pleasure! Lori thank you for coming to our rescue! More
Robin was very helpful and answered all our questions. She went beyond anyone I have ever dealt with during any car buying experience. I will definitely be recommending Robin to all my friends. She went beyond anyone I have ever dealt with during any car buying experience. I will definitely be recommending Robin to all my friends. More