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Rountree Moore Ford

Lake City, FL

4.5
546 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 546 reviews

May 28, 2013

Looking for dependable vehicle, Mark took all the information from us and took the time to find what we were looking for and contacted us when he found it. Service thru the whole process was very f More

by helb21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McRae
May 28, 2013 -

Rountree Moore Ford responded

We are so glad to hear that you were satisfied with your experience at our dealership! We are happy that you enjoyed working with Mark, he is a great member of our team! We hope that you enjoy your vehicle. Please contact us if you have any further questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)

May 27, 2013

Everyone at Rountree Moore was friendly and made me feel very welcome. I never felt like I was being taken advantage of. If ever I need another vehicle or someone I know needs a new car I will absolutely se More

by kelismith92988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Burns
May 28, 2013 -

Rountree Moore Ford responded

Thank you so much for your comments! We are so happy to hear that you felt welcome at our dealership, customer service is very important to us! We hope you enjoy your new car!! Please feel free to contact us if you any further questions! Thanks, Susie Hall (susie.hall@rountreemoore.com)

May 27, 2013

Best experience I have ever had at a dealership. The staff was fantastic and made the experience actually enjoyable. I will be sure to reccommend this location!!!!! More

by dventa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
also Stephen Jones
May 28, 2013 -

Rountree Moore Ford responded

We are so glad to hear that you had a great experience at our dealership! Customer service is very important to us and we are so happy that you had an enjoyable experience. Please contact us if you have any further questions! Thanks, Susie Hall (susie.hall@rountreemoore.com)

May 21, 2013

kez worked tiedlessly to make sure that I was placed in a auto. he made sure my car buying experience was a pleasant one. he got everything I needed to make sure I drove off the lot with something in my budg More

by ksr46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2013 -

Rountree Moore Ford responded

Thank you for your comments "ksr46," we are so happy to hear your experience working with Kez was a great one! He is a wonderful member of our team! We hope you will continue to enjoy your new car and we hope to see you again soon. Please feel free to contact us with any additional questions you may have. Thanks, Susie Hall (Communications Officer)- susie.hall@rountreemoore.com

May 21, 2013

Found my new Ford F-150 at Rountree Moore Ford. They had the truck I was looking for at a great price. I have also been taking my truck back for service at the dealership. I would recommend this dealership More

by GospelMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heaps
May 22, 2013 -

Rountree Moore Ford responded

Thanks "GospelMan" for your great feedback! We are so happy to hear that you were able to find the F-150 you were looking for at our dealership and that you have been visiting us for service as well! Please feel free to contact us with any additional questions you may have about your vehicle. Thanks, Susie Hall (susie.hall@rountreemoore.com)

May 17, 2013

I found the car that I wanted online. When I went to the dealer,not only did they have the car in stock but it was exactly as described in the add. The salesman that helped me was very nice and had the anws More

by minijoker1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Rountree, Jason Heaps
May 20, 2013 -

Rountree Moore Ford responded

We are so happy to hear you were able to find exactly what you were looking for at our dealership. Jason is a great member of our team and we are glad that you enjoyed working with him through the car buying process. We hope to see you again soon. Enjoy your new car! -Thanks, Susie Hall (susie.hall@rountreemoore.com)

May 08, 2013

Lori was very knowledgeable about the vehicle we were interested in. She was very helpful and friendly. We were able to agree on the price and trade in for 2013 Kia Sorento EX vehicle we were looking for More

by Paul Schnitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
May 08, 2013 -

Rountree Moore Ford responded

Paul and Eleanor, we are so happy to hear that you were able to get the Kia Sorento you were looking for and had a positive experience at our dealership! Lori is a great member of our team and we are so glad that you both enjoyed working with her! We look forward to working with you again in the future. Feel free to contact us with any questions. Thanks, Susie Hall (Communications Officer)- 386-755-0631

May 07, 2013

Lori Hewitt was especially professional and helpful with me when I purchased my Lincoln. I was having a very bad day physically , having a lot of pain, and she worked efficiently to get me out as soon as p More

by gatorgal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
May 08, 2013 -

Rountree Moore Ford responded

Pamela, thank you for your feedback! We are glad to hear that despite your pain you were able to find the car that you were looking for. We are happy that you had a positive experience and enjoyed working with Lori, she is a great asset to our team. We hope you enjoy your Lincoln! Please contact us with any further questions. Thanks, Susie Hall- 386-755-0631

May 06, 2013

Lori was very helpful with helping us buy our first new(to us) car. She made it less stressful on us and did everything she could to make sure we drove off in the car we wanted!! More

by bwhit1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
May 07, 2013 -

Rountree Moore Ford responded

We are so glad to hear that your first new car buying experience was a positive one! Lori is a wonderful member of our team and we are happy to hear that you enjoyed working with her! We hope that you continue to enjoy your new car and feel free to contact us with any future questions. Thanks, Susie Hall (Communications Officer)- 386-755-0631

February 08, 2013

Lori was very knowledgeable about the vehicle we were interested in. She was very helpful and friendly. We was able to agree on the vehicle we were looking for. More

by susieq501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
Feb 08, 2013 -

Rountree Moore Ford responded

Thank you very much for leaving a review. We are happy that you were satisfied with your purchase and working with Lori. We hope to continue to offer you a first class experience for the life of your vehicle. If there is anything we can do for you please do not hesitate to let us know. Thank you again. Susie Hall 386-755-0631

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