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Rountree Moore Ford

Lake City, FL

4.4
550 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 550 reviews

September 19, 2013

I had a great experience at Rountree-Moore in Lake City, My Sales Consultant Eddie Gregory was the Best! Loving my Sporty Volvo XC60. Kathy Barrs More

by kbarrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Sep 20, 2013 -

Rountree Moore Ford responded

Thank you Ms. Barrs, for your great review and high ratings. We appreciate your feedback on your experience with Eddie Gregory and the Rountree Moore team. We hope to continue to earn your business for years to come. If you have any questions or need anything, please don't hesitate to call. Thanks, Susie Hall (susie.hall@rountreemoore.com)

September 11, 2013

I would have given great all around but the banks make the dealership look bad at times, my personal experience I love Round-Tree Moore I wouldn't go any where else for my automobiles. I paid cash money f More

by mamaoftwo43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2013 -

Rountree Moore Ford responded

Thank you for taking the time to leave a review and thank you for your continuous business. We sincerely want to help you have the best customer service experience possible. We hope to continue to earn your business for hears to come. We hope to see you again soon. Please feel free to contact us with any other questions you may have. Thanks, Susie Hall (susie.hall@rountreemoore.com)

August 26, 2013

After searching dealers within 100 miles and more on the internet Roundtree Moore had a good selction of trucks I was intrested in, after calling and talking to the sales person I drove 60 miles and was sat More

by dshipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Aug 27, 2013 -

Rountree Moore Ford responded

We greatly appreciate your feedback! We are so happy to hear that you were able to find the truck you were looking for and had a good experience at our dealership. Eddie is a great member of our team and we are glad you enjoyed working with him to purchase your vehicle! Thank you for driving so far to see us! We hope to see you again soon. Please feel free to contact us with any other questions you may have. Thanks, Susie Hall (susie.hall@rountreemoore.com)

August 21, 2013

Eddie was our salesman we were dealing with. We did not meet to an agreement my first day I went down, but we communicated by phone, found the vehicle I wanted and all I had to do was go down one evening a More

by Jcoody2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Aug 22, 2013 -

Rountree Moore Ford responded

Thank you for your comments! We are so happy to hear that working with Eddie was a great experience for you! Customer service is very important to us and we are so glad you found the vehicle that you were looking for! We hope you continue to enjoy your new car and we hope to see you back again soon!! Thanks, Susie Hall- (susie.hall@rountreemoore.com)

August 13, 2013

I was looking at the new Fords because I am just graduated from college and looking to put my BA to work. I found a Fiesta that was in my budget but really did not expect to get the financing for i More

by FBH2069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Aug 14, 2013 -

Rountree Moore Ford responded

We are so happy to hear about your great experience working with Eddie! We are so glad that you were able to purchase your first NEW car and that you are enjoying it! Congrats on your BA and also your new vehicle! We hope you continue to enjoy your car and come back to see us again soon! Thanks, Susie Hall (susie.hall@rountreemoore.com)

August 05, 2013

Kez Ford was courteous and knowledgable and helped us pick the right vehicle for our needs. He made purchasing our vehicle a pleasurable experience. I will recommend Kez and Rountree to all of my friends More

by millermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2013 -

Rountree Moore Ford responded

"Millermom" thank you for your comments!! We are so happy to hear that you had a great experience working with Kez to purchase your vehicle. Kez is a wonderful member of our team here at Rountree Moore. We hope you continue to enjoy your new vehicle and we hope to see you back here again soon. Thanks, Susie Hall (susie.hall@rountreemoore.com)

July 24, 2013

Jason was a pleasure to work with he was patient, friendly, and courteous. When we arrived to the dealership he had the cars pulled to the front ready for us to test drive. He worked very hard to ma More

by jacquerwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heaps
Jul 25, 2013 -

Rountree Moore Ford responded

Jacque, we greatly appreciate your feedback! Jason is a great asset to our team and we are so happy to hear you enjoyed working with him! We are so glad that you had a positive experience at our dealership and that you are happy with your vehicle. We hope you continue to enjoy your car and we hope to see you again soon! Thanks, Susie Hall (susie.hall@rountreemoore.com)

July 24, 2013

I found a 2013 Ford Transit Connect XLT Wagon online that fit my needs, although this dealership was 2 hours away, I requested a quote and information online. I received such an outstanding and quick respon More

by Susan132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2013 -

Rountree Moore Ford responded

Susan, we are so happy to hear that you were able to find the Transit Connect you were looking for at our dealership! Customer satisfaction is so important to us and we appreciate your feedback. Kez is a great member of our team and we are so glad you enjoyed your experience working with him! We greatly appreciate your loyal business and we hope to see you again soon! Thanks, Susie Hall (susie.hall@rountreemoore.com)

June 24, 2013

My husband and I went to the dealership looking for a larger SUV for our family. The sales staff was not pushy, arrogant or obnoxious. We were able to test drive the vehicle, quickly settle on a price More

by GTeacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Terry Kelley
Jun 25, 2013 -

Rountree Moore Ford responded

Thank you for taking the time to write about your experience with us! Customer service is very important to us and we are happy to hear that your experience at our dealership was a positive one. We hope you and your family enjoy your new SUV. Don't hesitate to contact us if there is anything else we can do for you. Thanks, Susie Hall (susie.hall@rountreemoore.com)

June 21, 2013

It was liking picking out a diamond ring! My husband had It was liking picking out a diamond ring! My husband had been working with Lori for about 2 weeks or so. He had identified what was to be my perfect More

by KatieDeLaCruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Rountree, Lori Hewitt
Jun 24, 2013 -

Rountree Moore Ford responded

Katie, we are so happy to read your comments and to hear that your visit to our dealership was a great one! We are so happy that you were able to work with Lori to find the perfect vehicle that you were looking for! We hope you continue to enjoy your beautiful Fusion Titanium Hybrid! Welcome to the Rountree Moore Family, we look forward to seeing you again soon!! Please feel free to contact us with any further questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)

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