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Rountree Moore Ford

Lake City, FL

Overview
Reviews
Vehicles
4.5
546 Reviews
Call Dealership (386) 755-0630

2588 W US Highway 90

Lake City, FL

32055

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Showing 546 reviews

April 10, 2023

Quick and efficient service. Both technician and advisor were easy to deal with. I am inpressed. More

by Gaston Lacroix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
santiago Galla
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April 10, 2023

When I have time to give them. My truck, they can fix the steering which hasn't been right since I bought it. They don't give a vehicle to use.even if it's so they can fix a new ve More

by woody12586
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave in service and Julian in sales.he needs to learn the f350 before he sells more.
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Apr 10, 2023 -

woody12586 responded

I appreciate David for giving me an appointment which I missed. I still need it fixed but i need to arrange transportation. Thats not easy. Its expensive.

April 10, 2023

Went well, got oil change and checkup, car was done much faster than I expected More

by Ehchuehrhejjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Wagner
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March 22, 2023

Service was prompt and I was kept advised of the progress. Service also followed up on warranty to cover the repair which was greatly appreciated. More

by Steinmanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Handy, Danielle Thomas
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March 13, 2023

They are friendly and helpful before and after purchase. Financing was easy and they work to keep payment low More

by mary e mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan , Julian Montero, Mike Hearne
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February 16, 2023

Really enjoyed my buying experience with Rountree Moore Ford. It was fast easy with great salesperson. More

by missykboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Moore, Mike Hearne
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Feb 19, 2023 -

Rountree Moore Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

February 15, 2023

After several not-so-great experiences with another Ford dealer I decide to take my truck to Rountree-Moore Ford in Lake City. The service department at Rountree-Moore is by far the best Ford dealer servic More

by thecarneshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Handy
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February 13, 2023

It’s always good to work with Danielle in the service department. I know she’ll always get it right More

by etwoodruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
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Feb 19, 2023 -

Rountree Moore Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 09, 2023

Service was excellent, and gave advice on upcoming need information. Was kept informed on status of maintenance. More

by FLStar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
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Feb 16, 2023 -

Rountree Moore Ford responded

Hi, we are happy we could make your experience a positive one! At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 08, 2023

Service was great and always has been Service advisor Danielle always helpful and stays on top of the car status and keeps me advised as to the status of the car More

by Dasko3446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Boyd, Danielle Thomas
Report | Print
Feb 10, 2023 -

Rountree Moore Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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