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Rountree Moore Ford

Lake City, FL

4.5
544 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 544 reviews

April 10, 2023

Went well, got oil change and checkup, car was done much faster than I expected More

by Ehchuehrhejjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Wagner
March 22, 2023

Service was prompt and I was kept advised of the progress. Service also followed up on warranty to cover the repair which was greatly appreciated. More

by Steinmanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Handy, Danielle Thomas
March 13, 2023

They are friendly and helpful before and after purchase. Financing was easy and they work to keep payment low More

by mary e mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan , Julian Montero, Mike Hearne
February 16, 2023

Really enjoyed my buying experience with Rountree Moore Ford. It was fast easy with great salesperson. More

by missykboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Moore, Mike Hearne
Feb 19, 2023 -

Rountree Moore Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

February 15, 2023

After several not-so-great experiences with another Ford dealer I decide to take my truck to Rountree-Moore Ford in Lake City. The service department at Rountree-Moore is by far the best Ford dealer servic More

by thecarneshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Handy
February 13, 2023

It’s always good to work with Danielle in the service department. I know she’ll always get it right More

by etwoodruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Feb 19, 2023 -

Rountree Moore Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 09, 2023

Service was excellent, and gave advice on upcoming need information. Was kept informed on status of maintenance. More

by FLStar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Feb 16, 2023 -

Rountree Moore Ford responded

Hi, we are happy we could make your experience a positive one! At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 08, 2023

Service was great and always has been Service advisor Danielle always helpful and stays on top of the car status and keeps me advised as to the status of the car More

by Dasko3446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Boyd, Danielle Thomas
Feb 10, 2023 -

Rountree Moore Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2023

I was treated with respect and professionalism by all from the start, (phone call for my opponent) to the finish giving my keys back and driving away. Kudos to the team at this dealership. More

by Jmmhart04jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas, Kendall Fairchild, Lynn Gardner
Feb 10, 2023 -

Rountree Moore Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 16, 2023

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people. More

by missykboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Jones, Carmen Plath, Alan Boyd, James Price, Mary Rountree, Aaron Gresham, Mike Hearne, Tammy Bell
Jan 18, 2023 -

Rountree Moore Ford responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

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