Rountree Moore Ford

Thrilled with my Truck Refer to my review via Edmunds Reviews for further details I did wish to say in a shorter version that I was pleased with the service from Kez Ford. Refer to my review via Edmunds Reviews for further details I did wish to say in a shorter version that I was pleased with the service from Kez Ford. I found my Toyota Tacoma via the Internet inventory link. Upon my request for further details, I received immediate response and within minutes had a quote, then consequently following up with a quote including my trade-in. I found Mr. Ford to be very knowledgeable about my particular vehicle and made me feel at ease with his friendly demeanor. Not at all the customary pushy salesman. This was my 3rd vehicle purchased from Roundtree Moore and this was by - far my best experience. I would highly recommend his service and this dealership to my friends and family. More

Excellent experience I've bought two cars from Kaz Ford and it's been a very pleasant experience. No fuss, not pushy! I'll be back when I'm ready and I tell everyone to I've bought two cars from Kaz Ford and it's been a very pleasant experience. No fuss, not pushy! I'll be back when I'm ready and I tell everyone to go talk to Kaz. Geraldine Miller More

No fuss when you buy through Russ Russ Waters was patient, non-pushy, knowledgeable and very helpful both during and after my search for a used minivan to meet all my needs. He listene Russ Waters was patient, non-pushy, knowledgeable and very helpful both during and after my search for a used minivan to meet all my needs. He listened, then searched the computer and found just what I needed. Only took a few hours from start to completed sale. NO FUSS WHEN YOU BUY THROUGH RUSS! More

excellent I brought my mother in law helped get her in a new Kia Rio ( she loves) I think I may deserve the $100 for helping get her there and purchasing a ca I brought my mother in law helped get her in a new Kia Rio ( she loves) I think I may deserve the $100 for helping get her there and purchasing a car :) Edward highly recommende honest helpful and friendly Joett More

Service department This service person was rude and cockey!! He thinks he owns this ford dealer!! Where is the bumper to bumper warranty? my mirror of my truck came off This service person was rude and cockey!! He thinks he owns this ford dealer!! Where is the bumper to bumper warranty? my mirror of my truck came off it was loose. in past few months my wife was taking to the service for oil change and tire rotation she forgot to tell them about the mirror and our life is busy with work. Then he said that because it has 27,522 miles (SO what does that have to do with it) what happened to the 36,000 miles warranty?? he kept telling me that I broke it and if I bought a new truck or not. So he emailed the ford company and they declined it! What is the warranty?? So he tells me it will cost me $113.00 why should I pay for this if I have warranty? They will lose more then me, because I will not bring my truck to do any service again... Also we been bring this truck in this service but never been charge $50.00 for a oil change Wow! I also called and left a message for the service manager and they did not return my call. Where is the customer service? More

A good car buying experience When I walked onto the car lot at Roundtree Moore dealership, I had no idea what kind of car I wanted to buy. Since they no longer made Pontiacs, whic When I walked onto the car lot at Roundtree Moore dealership, I had no idea what kind of car I wanted to buy. Since they no longer made Pontiacs, which would have been my 1st choice, I came with an open mind. I feel fortunate that I was met on the lot by Russ. We looked at many different makes & models of 2014 cars. I knew I wanted a new car. Russ was a very thorough and knowledgeable salesman - no high pressure sales talk - and he listened intently as I described my needs and wants in a car. He was very patient & helpful and directed me in the right direction as I purchased a 2014 Ford Fusion Hybrid. I would highly recommend to anyone looking to buy a new car to contact Russ, as he is a very good salesman and can make the car buying process a pleasure. More

Great experience Russ helped me with finding a car that fit my needs. I never felt pressured and felt like he was really concerned that I get what I wanted and could Russ helped me with finding a car that fit my needs. I never felt pressured and felt like he was really concerned that I get what I wanted and could afford. Mike Kelley was able to get me better financing than the credit union had offered. He took a lot of time taking me around to the different locations searching for what I needed, and I'm very happy with the vehicle I ended up with. In fact, I plan on upgrading in about a year, and I will come to Rountree Moore first and most likely purchase a newer Kia Sorrento from you. Wendy Waldrop More

very easy to work with Russ was very personable and honest throughout the process. I enjoyed working with him. It was worth the drive from Tallahassee to shop at Rountree Russ was very personable and honest throughout the process. I enjoyed working with him. It was worth the drive from Tallahassee to shop at Rountree Moore. More

Russ makes car buying a pleasure Russ met me at the door with a smile and firm handshake. I told him we were looking for a small car that would give us very good gas mileage. After Russ met me at the door with a smile and firm handshake. I told him we were looking for a small car that would give us very good gas mileage. After looking at several models he showed me a 2015 Kia which we decided to buy. Russ made it a very enjoyable experience in dealing with Roundtree Moore. No hard pressure what-so-ever. He makes it feel like you are talking with a friend, not a salesman. More

Russ is the best! I had a great experience with this dealership! They worked with me to help me get the best deal and I couldn't be happier with my vehicle! Russ was an I had a great experience with this dealership! They worked with me to help me get the best deal and I couldn't be happier with my vehicle! Russ was an absolute joy to work with, he is a very sincere, kind person and he treated me with much respect and genuineness. I also want to mention Kez, who was also very pleasant and informative; this man knows and loves cars-he is the real deal! I am so pleased with my visit to this dealership and am thankful to the entire staff, and especially Russ, for making my experience such a pleasant and effortless one! I recommend this team to anyone! More