Rountree Moore Ford

Arrogant Butt The young sales person was nice, but then he had to get his sales manager to talk to me about a vehicle that I didn't even want. I told them exactly The young sales person was nice, but then he had to get his sales manager to talk to me about a vehicle that I didn't even want. I told them exactly what vehicle I'm looking for and was told by the arrogant sales manager that I was wrong about what I know I am looking for. I just walked out. I will not be going back. More

Terrible way to treat a customer! I would say they had bad customer service, but in reality they had no customer service. I called at 8am and talked to Tammy to inquire about a used tr I would say they had bad customer service, but in reality they had no customer service. I called at 8am and talked to Tammy to inquire about a used truck they had listed online. She said it was still available, and since it was exactly what I had been looking for and at a good price I told her I wanted to buy the truck. I offered to give them a credit card number as a deposit (was willing to pay full asking price) or buy the truck on my card. I told her I had a few meetings and then I would be on my way to the dealership, no more than a few hours. I do a lot of business with my local Ford dealer and offered to have the GM call them to verify I was a serious buyer. Finished with my meetings, picked up the cash from the bank and was on my way at 10am when Tammy called back and said they sold the truck. It's this kind of dealership that give all car dealers and Ford a bad name. I have never seen a dealer that would not hold a truck for even a few hours for a buyer who was coming from out of town. Especially one paying full price with cash. Don't bother driving any distance to look at their inventory, it's first come first serve and they must be hard up for sales with that kind of service! Extreamly disappointed they would do this to a loyal Ford customer of 35years. Called GM, left a message, did not receive a call back. More

Satisfied Customer Had just the vehicle I was looking for.......overall experience was excellent. I do love my new Explorer. If anyone is looking for a new vehicle I Had just the vehicle I was looking for.......overall experience was excellent. I do love my new Explorer. If anyone is looking for a new vehicle I highly recommend visiting Ken Deas at Roundtree Moore and let him put his pencil to the paper!! More

F150 repairs $$$ Getting the diiferential fixed for the 3rd time after buying the truck here. Bought the maintenance plan which didn't help. Mainentance plan has expir Getting the diiferential fixed for the 3rd time after buying the truck here. Bought the maintenance plan which didn't help. Mainentance plan has expired with another 3 years of payments ahead. Heater went out ... now we have over a thousand dollars of repair again ... after paying for the one repair 2 other times... paying for it AGAIN Never ROUNTREE... never FORD again! Can't afford repairs AND payments! More

Outstanding, professional, time efficient Where do I start? Inger is where I start, she is an absolute gem, she got my vehicle in, always maintained contact and kept me up to date on my vehicl Where do I start? Inger is where I start, she is an absolute gem, she got my vehicle in, always maintained contact and kept me up to date on my vehicle. I had some warranty issues, she was able to resolve every problem that I had involving my warranties. I can't thank Inger enough for a job more than well done. Whenever I am having a problem with my vehicle I know who to go to. Inger. My favorite service rep in the entire solar system. Give her a raise rountree Moore. Well deserved. More

Satisfaction of Salesman We Purchased a New Ford F-250 from Ken Deas at Rountree Moore Ford Lincoln and Had a great experience. Ken was very kind and courteous his professiona We Purchased a New Ford F-250 from Ken Deas at Rountree Moore Ford Lincoln and Had a great experience. Ken was very kind and courteous his professional attitude and knowledge of the Ford products really impressed me. Ken was very welcoming, friendly, and above all gracious. He did his best to accommodate not only myself but my small child that tagged along. As you may can imagine vehicle shopping with a five year old can be quite challenging. I would like to personally Thank Ken and The Staff at Rountree Moore Ford on The Wonderful Costumer Service we received!! More

Very Outstanding If you or anyone you know needs a new/used vehicle, Ken Dead is the man to see!! He's very knowledgeable and the most friendliest, patient salesman yo If you or anyone you know needs a new/used vehicle, Ken Dead is the man to see!! He's very knowledgeable and the most friendliest, patient salesman you'll ever meet. More

Customer service today I visited Rountree Moore Ford on US Highway 90 I was helped by the manager Kevin Lott and I must say he was very helpful I would rerecommend thi today I visited Rountree Moore Ford on US Highway 90 I was helped by the manager Kevin Lott and I must say he was very helpful I would rerecommend this place to anyone. Kevin was very helpful in getting my oil changed.....HE'S AWESOME, not to mention I was on my lunch break and the effectiveness of his service was in point. More