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Rountree Moore Ford

Lake City, FL

4.5
543 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 543 reviews

August 24, 2017

Easiest and quickest car purchase I ever experienced! Walked in after 5pm on new yrs eve intending to just look. Within 5 minutes I had 3 choices to choose from. Drove out of the dealership within 45 min More

by KSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Key
Aug 28, 2017 -

Rountree Moore Ford responded

Thanks for the amazing review, KSC! We appreciate it!

August 24, 2017

Love my new vehicle Great, friendly customer service. He really took the time to go over everything with me and answered all my questions. I really feel like I got a grea More

by PHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Aug 28, 2017 -

Rountree Moore Ford responded

Thanks for the five stars, PHL!

August 24, 2017

Eddie Gregory got me exactly what i was looking for! Thanks to Mr Eddie Gregory, I went in looking for nice car and he recommended me Ford Fusion. I absolutely fell in love at the test drive, I love my c More

by Tooka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Aug 28, 2017 -

Rountree Moore Ford responded

Thank you for the lovely review, Tooka!

August 24, 2017

Amazing people! I would really like to thank Larry with the Rountree Moore Ford team! I contacted him via Facebook from a post he had made about vehicles. He replied More

by Kalie Romine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Barker
Aug 28, 2017 -

Rountree Moore Ford responded

Kalie, your review made our day! Thanks for the five stars!

August 24, 2017

Ken Deas was great when I went to him for help getting my car he really know how to make you feel comfortable buying a car More

by Elizabeth ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Deas
Aug 28, 2017 -

Rountree Moore Ford responded

Thank you, Elizabeth!

August 24, 2017

Great experience, excellent customer service! I had great customer service from start to finish from my salesman Alvin and his manager Stephen. I wanted a preowned GMC Acadia, so Alvin looked to f More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Jones, Gary Key
Aug 28, 2017 -

Rountree Moore Ford responded

Thanks so much, Jen!

August 18, 2017

Awesome I was not even looking to buy a new vehicle and Ken made me a deal I could not refuse! It felt as if I was his only customer and he worked hard to ens More

by AmandaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Deas
Aug 21, 2017 -

Rountree Moore Ford responded

We are so glad to hear that Ken took great care of you! Thanks for the five stars!

August 18, 2017

Incredible experience I wouldn't buy a new vehicle from anyone other than Ken. I was looking for a new truck and had a thousand questions, Ken answered every question and w More

by Cag1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Deas
Aug 21, 2017 -

Rountree Moore Ford responded

Thank you for this incredible review! We appreciate your business.

August 18, 2017

2nd car So I recent bought my 2nd car from Rountree Moore Ford, and of course used the same salesman I had before, Ken Deas. Just as last time I am extremely More

by Bestoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Deas
Aug 21, 2017 -

Rountree Moore Ford responded

That's exactly what we want to hear - that our customers had a spectacular visit, just like you did! Thanks for letting us know that Ken took great care of you!

July 11, 2017

Arrogant Butt The young sales person was nice, but then he had to get his sales manager to talk to me about a vehicle that I didn't even want. I told them exactly More

by EddieMac
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don't remember the sales manager's name. He's the arrogant one.
Jul 26, 2017 -

Rountree Moore Ford responded

We're very sorry to hear about your experience but are glad you took a moment to tell us about it. If you have anything more to add, we always welcome an email. All comments like this are forwarded to management in an effort to improve our customer service. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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