Rountree Moore Ford

Wonderful experience; pleasantly surprised Our purchase of a New 2018 Ford Escape sits at the top of our list of purchasing experiences. Brad Howell was helpful, knowledgeable and quick to res Our purchase of a New 2018 Ford Escape sits at the top of our list of purchasing experiences. Brad Howell was helpful, knowledgeable and quick to respond to any questions I had. I made it clear befoe I came in that I wasn't planning to buy on my first visit. Brad didn't pressure me at all; showed me the Escape and detailed all the wonderful features and upgrades from my 2016 Escape. He provided a written estimate, which included factory incentives, a dealer discount and a very fair value for my trade-in - an "out-the-door" price with no surprises! I took it home and discussed with my husband. We returned the next day to close the deal. Chris Hamrick was also very helpful and found me better financing than we expected. He was pleasant, and walked me through the paperwork step by step. We are so happy with the price we paid, the vehicle we purchased and the service we received. I highly recommend Brad Howell and Chris Hamrick at Rountree-Moore Ford. More

Horrible !! I made an appt and came in , no one helped or acknowledged us for about 5 min. When service was complete I always walk around pop hood check and make I made an appt and came in , no one helped or acknowledged us for about 5 min. When service was complete I always walk around pop hood check and make sure everything looked complete. When I popped my hood the oil cap was sitting on my engine not even screwed on and they never rotated my tires. I went back in to tell my service rep , Kendall I believe is her name and she was not shocked which leads me to believe this happens a lot. I guess with Lake city ford you don’t even get what you pay for!’ More

New car Best salesman.ever. Good person,great deal. Would recommend this dealer to anyone looking for a vehicle. Everyone was very friendly. Support staff was Best salesman.ever. Good person,great deal. Would recommend this dealer to anyone looking for a vehicle. Everyone was very friendly. Support staff was willing to help anyway they could. It was a pleasure doing business with them. More

Happy customer!! I am so happy with the customer service I received at Rountree Moore Ford here in Lake City! The dealer that helped me was Eddie; he was very friendly I am so happy with the customer service I received at Rountree Moore Ford here in Lake City! The dealer that helped me was Eddie; he was very friendly and made me feel comfortable with being there on my own not knowing much about buying a car. Not only that, but he made it his business to make sure I left the lot with the car that I wanted! The other staff members were very welcoming as well. I am so happy with my purchase and I couldn’t have asked for a better Dealer! I kept getting so many road blocks during this purchase but with Eddie being so persistent on getting me the deal and car I wanted everything worked out perfectly!! Thank you Rountree Moore Ford and Thank you Eddie! I will definitely refer my friends and family to this company. More

Awesome people...Ask for Eddie Gregory Eddie Gregory was awesome..Very professional...Great guy...Made it very easy ..Made us fill very welcome..Hope to deal with them in the future.. Eddie Gregory was awesome..Very professional...Great guy...Made it very easy ..Made us fill very welcome..Hope to deal with them in the future.. More

Great Experience Had a great experience at the dealership! Knowledgeable and professional, the dealer made it a fast and enjoyable experience. I would highly recommend Had a great experience at the dealership! Knowledgeable and professional, the dealer made it a fast and enjoyable experience. I would highly recommend these guys! More

Dad's got a new truck!!! My father bought a new Ford pickup and loves it! He got the truck he wanted at a price he agreed with. No hassle and run around Eddie definitely made My father bought a new Ford pickup and loves it! He got the truck he wanted at a price he agreed with. No hassle and run around Eddie definitely made the experience a great one. Just want to Thank him for all the work he put in making the deal happen! More

Great sales experiance Brad is a great guy. Wonderful service. Great experience. Super fast, nice staff clean showroom. Everything was A ++ We will be back for our next vehi Brad is a great guy. Wonderful service. Great experience. Super fast, nice staff clean showroom. Everything was A ++ We will be back for our next vehicle. . More

Excellent experience I have purchased two cars from Brad and my family have purchased another 5. He pays attention to all of the details to make sure all of your needs are I have purchased two cars from Brad and my family have purchased another 5. He pays attention to all of the details to make sure all of your needs are met. More

Car experience Brad Howell was our salesman and he did an outstanding job on helping us pick out the right vehicle . We will be back to see him if we decided to trad Brad Howell was our salesman and he did an outstanding job on helping us pick out the right vehicle . We will be back to see him if we decided to trade or purchase again. More