Rountree Moore Ford

Excellence I went to Rountree Moore Ford “looking” at cars and prices. I knew what I wanted but couldn’t find it. Sam Ryan was truly relentless in the search. He I went to Rountree Moore Ford “looking” at cars and prices. I knew what I wanted but couldn’t find it. Sam Ryan was truly relentless in the search. He called every dealership he could find. He called me and let me know he found the car I wanted. Sam is very personable, has integrity, a great sense of humor, and remained professional whilst treating me like family. I actually bought the car from him because he didn’t try to “sell” me a vehicle. He had a sense of what I wanted and hunt for it until he found it Thank you Sam! I am very happy with my car. Joanne Krull More

New car purchase Sam made my car buying experience quick and painless. He worked hard to earn my business and help me find the best deal for my situation. Sam made my car buying experience quick and painless. He worked hard to earn my business and help me find the best deal for my situation. More

I am a satisfied customer A very good experience. My rep was fantastic. I will return. Danielle was wry professional and helpful. I am sold on your service and I will continue A very good experience. My rep was fantastic. I will return. Danielle was wry professional and helpful. I am sold on your service and I will continue to be a customer. More

Kendell is amazing! Dead battery, really beyond dead if that's possible. Kendell took care of everything for me and called when it was ready. It's nice to take your car Dead battery, really beyond dead if that's possible. Kendell took care of everything for me and called when it was ready. It's nice to take your car in for service and not feel like you've been taken advantage of due to lack of knowledge. More dealerships should treat customers like this. They all need a Kendell! More

Purchasing made easy Sam Ryan is an awesome guy and makes purchasing a car easy. No pressure at all and works hard to get the price where you need it. We have purchased 2 Sam Ryan is an awesome guy and makes purchasing a car easy. No pressure at all and works hard to get the price where you need it. We have purchased 2 cars from him in less than a week. And we will be taking my daughter to see Sam also to purchase a car. More

Superb Sales Experience My salesman (Eddie Gregory) was the best salesmen I’ve ever had. He understood my unique needs as a handicapped individual and met them in a timely ma My salesman (Eddie Gregory) was the best salesmen I’ve ever had. He understood my unique needs as a handicapped individual and met them in a timely manner. The follow-up on the purchase, the “thank you” note, and his caring concern were top notch. Superb. More

Great Experience Great overall experience. Worked with Eddie Gregory, who knew exactly what I wanted and needed and provided a great deal! I'll certainly return again! Great overall experience. Worked with Eddie Gregory, who knew exactly what I wanted and needed and provided a great deal! I'll certainly return again! More

Wonderful experience; pleasantly surprised Our purchase of a New 2018 Ford Escape sits at the top of our list of purchasing experiences. Brad Howell was helpful, knowledgeable and quick to res Our purchase of a New 2018 Ford Escape sits at the top of our list of purchasing experiences. Brad Howell was helpful, knowledgeable and quick to respond to any questions I had. I made it clear befoe I came in that I wasn't planning to buy on my first visit. Brad didn't pressure me at all; showed me the Escape and detailed all the wonderful features and upgrades from my 2016 Escape. He provided a written estimate, which included factory incentives, a dealer discount and a very fair value for my trade-in - an "out-the-door" price with no surprises! I took it home and discussed with my husband. We returned the next day to close the deal. Chris Hamrick was also very helpful and found me better financing than we expected. He was pleasant, and walked me through the paperwork step by step. We are so happy with the price we paid, the vehicle we purchased and the service we received. I highly recommend Brad Howell and Chris Hamrick at Rountree-Moore Ford. More

Horrible !! I made an appt and came in , no one helped or acknowledged us for about 5 min. When service was complete I always walk around pop hood check and make I made an appt and came in , no one helped or acknowledged us for about 5 min. When service was complete I always walk around pop hood check and make sure everything looked complete. When I popped my hood the oil cap was sitting on my engine not even screwed on and they never rotated my tires. I went back in to tell my service rep , Kendall I believe is her name and she was not shocked which leads me to believe this happens a lot. I guess with Lake city ford you don’t even get what you pay for!’ More

New car Best salesman.ever. Good person,great deal. Would recommend this dealer to anyone looking for a vehicle. Everyone was very friendly. Support staff was Best salesman.ever. Good person,great deal. Would recommend this dealer to anyone looking for a vehicle. Everyone was very friendly. Support staff was willing to help anyway they could. It was a pleasure doing business with them. More