
Rountree Moore Ford
Lake City, FL
Filter Reviews by Keyword
By Type
Showing 547 reviews
Service experiace Brought my truck in to be serviced and the Service writer Kendall was very good at writing me up right away. I was in and out within an hour. Kendall Brought my truck in to be serviced and the Service writer Kendall was very good at writing me up right away. I was in and out within an hour. Kendall was very polite and went over things the service tech found during the oil change and quoted me prices so that I can take care of these in the future. Thanks Kendall for your service. More
Zero reliability for 2 years I've tried to get a wheel lock key for my ford that I bought from Rountree/moore every service , breakdown and tow , oil change they would for 2 years I've tried to get a wheel lock key for my ford that I bought from Rountree/moore every service , breakdown and tow , oil change they would tell me we are working on it but they had a key in tire center . I moved out of area and tried to get tires ford techs were unable to get tires off car tried several times to contact dealership left messages with parts department never a phone call back , spoke to dealership manager said he would work on it never called back.... More
MY EXPERIENCE AT ROUNTREE FOR A SERVICE CHECK. I went to the service Dept. to have the techs look at my computer which was not working properly. Scotty Kay waited on me, said it would not take too I went to the service Dept. to have the techs look at my computer which was not working properly. Scotty Kay waited on me, said it would not take too long. After about an hour and a half Mr. Kay brought the tech into the lobby to talk to me. That was very nice. The guy explained to me what to watch for, at that time I felt comfortable with his explanation . Mr. Kay walked me to the car and told me that the recall would take a couple of hours so I will bring it back later. I appreciate all the help these 2 gentlemen did for me. Will always come back. Thank you, Cathy Altman More
Great Deal and Great Salesman Sam Ryan was very polite and pleasant. He was very helpful in getting a deal for me on my new 2018 Ford F150. He was truthful about everything he said Sam Ryan was very polite and pleasant. He was very helpful in getting a deal for me on my new 2018 Ford F150. He was truthful about everything he said he would do and get for us. Would recommend anybody to go and talk to Sam about getting a new car. More

Happy Lincoln owner Had an outstanding experience buying my new Lincoln. Sam Ryan listens to you and goes out of the way to get you what you want. Not only attentive duri Had an outstanding experience buying my new Lincoln. Sam Ryan listens to you and goes out of the way to get you what you want. Not only attentive during the sale but follows up after the sale to ensure you are satisfied. He is the type of guy I would seek out as a friend. RoundTree Moore very lucky to have him as part of their team. More

Sam Ryan is awesome! I love Mr. Sam ryan, he is really great and honest, he worked with me until I got what I wanted and needed. I absolutely love my Cruze! I love Mr. Sam ryan, he is really great and honest, he worked with me until I got what I wanted and needed. I absolutely love my Cruze! More
Sam was great to work with Everyone was helpful which made our car buying a pleasant experience. Sam has been more than helpful, answering any questions we had before the sale Everyone was helpful which made our car buying a pleasant experience. Sam has been more than helpful, answering any questions we had before the sale and after. More
Routine oil change Took my 2016 Ford Focus in for a routine oil change and tire rotation. I was in and out within an hour. Was truly surprised since I was there on a S Took my 2016 Ford Focus in for a routine oil change and tire rotation. I was in and out within an hour. Was truly surprised since I was there on a Saturday morning without an appointment and they appeared to be very busy. More

It was awesome working with Sam. It was a great experience working with Sam. He made sure everything worked out for me. I didnt care for the service department. But the Manager made s It was a great experience working with Sam. He made sure everything worked out for me. I didnt care for the service department. But the Manager made sure everything worked out. More
Great experience buying used car Worked with me for several weeks to find the perfect car. I really valued the effort that was put forth to make sure I got an amazing car in my limite Worked with me for several weeks to find the perfect car. I really valued the effort that was put forth to make sure I got an amazing car in my limited price range. Great deals and wonderful service! Will definitely be returning when it comes time to purchase my next car. More