Rountree Moore Ford

#1 Salesperson Tammy Townsend made purchasing my first vehicle at a dealership, on my own, an awesome experience. She was very knowledgeable, friendly and made my dr Tammy Townsend made purchasing my first vehicle at a dealership, on my own, an awesome experience. She was very knowledgeable, friendly and made my dream come true! More

Very smooth process! I was having starting problems with my car and decided to stop by the service department to see if they could diagnose my car's issue. Everyone there I was having starting problems with my car and decided to stop by the service department to see if they could diagnose my car's issue. Everyone there was super friendly and super attentive, letting me know that I would be helped immediately. Thanks to Danielle, I saved a LOT of money because my car's issue was actually the BATTERY, and she informed me that my warranty would cover the cost of replacing it!! I had almost purchased a battery at a parts place the night before which would have been $160 but since I wasn't convinced that it WAS a battery issue, I chose not to until I got an expert opinion from a reputable company. Naturally, I took my car to Rountree for that opinion, where I had purchased my car, and boy am I GLAD I did! More

Amazing Tammy Townsend worked with me and my family for 3 long months to get me into the perfect suv for my family. She was so amazing in every way. Made sure Tammy Townsend worked with me and my family for 3 long months to get me into the perfect suv for my family. She was so amazing in every way. Made sure the payments were right made sure I was in love with it. Great saleswoman More

Wonderful experience! Our experience was excellent. It was a straight-forward buying experience with awesome customer service! I would recommend this dealership to anyone i Our experience was excellent. It was a straight-forward buying experience with awesome customer service! I would recommend this dealership to anyone in the market for a vehicle. More

Suppose to get an Oil Change but you get flat tires instead I took my 2017 Lincoln MKX in to the dealership to just get an oil change but the tech that decided to check the air in all four of my tires and even I took my 2017 Lincoln MKX in to the dealership to just get an oil change but the tech that decided to check the air in all four of my tires and even the spare let the air out of them all. The warning light came on saying that I only had 24 and 26 pounds in all four tires. On the door panel it reads 33 pounds for each tire and the spare tire reads on the tire 60 pounds, it only had 40 in it.. We left two messages for the maintenance supervisor, Steve Osborne but he never called us back. He ignored our calls. Maybe someone needs to retrain their techs or need to check out their air gauges. The same thing happened right after I purchased it brand new. Maybe someone in the maintenance crew needs a refresher course or learn how to read. More

Easy and pleasant experience Tammy made our truck purchase so easy . She was professional , kind , well organized and prepared to answer our questions . I will definitely be back Tammy made our truck purchase so easy . She was professional , kind , well organized and prepared to answer our questions . I will definitely be back ! A great big thank you to Tammy ! More

Amazing! Tammy is an amazing person. She helped me find the perfect car. I absolutely love it! It was easy and she did most the work! Tammy is an amazing person. She helped me find the perfect car. I absolutely love it! It was easy and she did most the work! More

Reliable Service I was able to get an appointment quickly and they are always so nice in there. Danielle is awesome and takes the time to answer any of my questions. I was able to get an appointment quickly and they are always so nice in there. Danielle is awesome and takes the time to answer any of my questions. More

The 5 stars go to Danielle Thomas. Danielle Thomas, service provider, has elevated the service of this dealership. She has brought back the hometown feel & service that has been missing Danielle Thomas, service provider, has elevated the service of this dealership. She has brought back the hometown feel & service that has been missing since non locals bought the place a few yrs ago. She is the reason we have comeback to that dealership for service. She needs a raise or promotion because she is bringing the locals back in & making that company money. Thanks Danielle! More