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Rountree Moore Ford

Lake City, FL

4.5
544 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 544 reviews

February 28, 2019

2014 Ford Mustang I am just completely satisfied with the guys and gals at Rountree Moore Ford! From the purchase to the service, they have taken great care of me and m More

by Mr Howell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ward, Steve Osborne , Stephen Jones, Brad Howell
Feb 28, 2019 -

Rountree Moore Ford responded

Mr. Howell, it means a lot to us that you were completely satisfied with your visit from beginning to end. Thanks for your outstanding review!

February 24, 2019

Superb service experience I upgraded from a sedan to an SUV. The sales team, financial team, and other staff were totally on board with meeting my needs. They were very friendl More

by Willile3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Chris Hamrick, Aaron Gresham, Lynn Rossman, Jason Heaps, Sam Ryan
Feb 25, 2019 -

Rountree Moore Ford responded

Thank you very much for your full five stars! We truly appreciate it!

February 21, 2019

Wonderful!!!! Been to a couple dealerships in town and nothing compared to Ford!!! No one negotiated and worked with me more than they did!!!! Couldn’t be happier More

by Cecile Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Townsend
Feb 21, 2019 -

Rountree Moore Ford responded

Cecile, we are beyond thrilled to know that you had such a great shopping trip with us. Thanks for your outstanding review!

February 20, 2019

My New Customized F150 My experience with Rountree Moore exceeded my expectations. Our sales lady Lynn went over and beyond to help me with my truck purchase. This is our th More

by Mark Dees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Aaron Gresham, Kendall Fairchild, Lynn Rossman
Feb 21, 2019 -

Rountree Moore Ford responded

Mark, we're so glad to know that Lynn and the rest of our team made your visit a great one. Thanks not only for the excellent review but also for your repeat business!

Feb 25, 2019 -

Rountree Moore Ford responded

Mark, it is great to hear that Lynn was able to go above and beyond your expectations and really help you out! If you have any additional questions about your new F150, we will be more than happy to assist you! Safe travels!

February 19, 2019

Awesome truck buying experience!!! Today was bittersweet. We said goodbye to Scarlett (Andrea's Mustang, we loved that car), and my Sierra All Terrain and hello to our new stone gray More

by JDYER348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Townsend , Stephen Jones, Brad Howell, Alan Boyd
Feb 20, 2019 -

Rountree Moore Ford responded

It's always sad to say goodbye to a good friend like Scarlett but we're so happy that you've made a new friend, a Ford F250! Thanks for your outstanding review and for shopping with us!

February 15, 2019

Very satisfied Very helpful service and informative about work done and future work needed .not to long of wait nice customer lounge and facilities a good atmosphere More

by Dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Feb 15, 2019 -

Rountree Moore Ford responded

Thanks for your full five stars!

February 14, 2019

Superior customer service!!! Wonderful people to work with. Attention to detail is second to none. They have an Intrest in meeting the customers needs and wants. Greatest buying More

by Cghopp76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Townsend
Feb 15, 2019 -

Rountree Moore Ford responded

We're so happy to hear you had a great shopping experience with us! Thank you for your excellent review!

February 12, 2019

Great experience, great deals! Perfect service!! I had a great sales woman! I recommend going to MS. Rossman for the best results. She got me in the car I wanted at the price I could afford, couldn't More

by M Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hearne, Lynn Rossman, Sam Ryan
Feb 13, 2019 -

Rountree Moore Ford responded

That's great to hear -- thanks for such an amazing review!

February 12, 2019

Service Department Needs Leadership. I had an appointment for my ech at 1215. For an oil change and to see why my start stop wasn’t working. I told them o had another appointment somewhe More

by cmyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Feb 13, 2019 -

Rountree Moore Ford responded

We apologize that this was your experience with us. We will review your comments with our service department to see what the issue was in looking over the problem your SUV was having on that day. We are grateful for the second chance and look forward to meeting all of your needs on your next visit. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

February 10, 2019

Routine oil change The associate at this dealership are friendly and helpful. I recommend this dealership as a great place to shop as well as getting your vehicle servic More

by Willile3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Northcutt, Shane Fugatt, Jake Seebach
Feb 12, 2019 -

Rountree Moore Ford responded

We're so glad to hear that you always have a great visit with us. Thanks so much for your full five stars!

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