Rountree Moore Ford

The right explorer They worked very hard to find the explorer that had all the features we wanted. Then to find right color and the right seat set up. They worked very hard to find the explorer that had all the features we wanted. Then to find right color and the right seat set up. More

Lake City Ford Service Options The Works , not really satisfied with what actually happened. I upgraded the oil to full synthetic. My vehicle was serviced quick. Kuddos to the dea The Works , not really satisfied with what actually happened. I upgraded the oil to full synthetic. My vehicle was serviced quick. Kuddos to the dealer for this. But I was not there for speed. I paid my bill which was just less than $100. My fist observation as I opened my drivers door there was Oil Absorbent on my inside door handle I then looked at the seat there was a oil stain on the drivers seat. I notified my service advisor she quickly got someone to get the oil stain out. Now there is a white stain where the oil was. As I pulled out of the dealership I smelled oil. I noticed oil on my steering wheel. BTW the steering wheel is leather wrapped I do not think motor oil is good for the leather. I was curious so I checked under the hood. The Oil filler cap had oil on it and around the valve cover. Its been years since I had my vehicle serviced at this Dealership. I am very dissatisfied with this dealership my $40K+ vehicle's first service. I will take the time to go to Alachua or Live for my next service. Things that would have made this service a good experience: Detail the vehicle at least vacuum and wash. require the Service tech to clean his/her hands prior to driving the vehicle. More

Amazing service with Kendall Kendall has truly been amazing to work with and has made an excellent experience for us to getting our vehicle serviced. We will continue to bring our Kendall has truly been amazing to work with and has made an excellent experience for us to getting our vehicle serviced. We will continue to bring our vehicle for service to Lake City because of Kendall. More

I appreciate their continued support They are very friendly. They are very attentive to to your satisfaction and they follow up on your requests. They also never forget your name. They are very friendly. They are very attentive to to your satisfaction and they follow up on your requests. They also never forget your name. More

Great customer service and great performance The two years I've been bring my car here. Rountree Moore ford has great customer service and great Price's. Would definitely recommend this dealershi The two years I've been bring my car here. Rountree Moore ford has great customer service and great Price's. Would definitely recommend this dealership. More

Wonderful service all around! Danielle was incredibly helpful throughout the process, she kept me up to date with what was happening and really let me know everything I could need Danielle was incredibly helpful throughout the process, she kept me up to date with what was happening and really let me know everything I could need to know. More

Excellent service I my Explorer in for general maintenance. The service rep, Danielle, was professional, polite, prompt and informative. It was a good experience. I hig I my Explorer in for general maintenance. The service rep, Danielle, was professional, polite, prompt and informative. It was a good experience. I highly recommend. More

They were very good getting my car done They get you out without a lot of waiting and the staff is very friendly and all they do for you at Roundtree more ford. They get you out without a lot of waiting and the staff is very friendly and all they do for you at Roundtree more ford. More

A great place to buy a vehicle Jason Heaps was great to work with. He did a great job working with the amount I needed for my trade in and where I needed my payments to be. There wa Jason Heaps was great to work with. He did a great job working with the amount I needed for my trade in and where I needed my payments to be. There was no pressure put on me to buy a car. Jason did a great job finding the vehicle we needed to make the deal and one I wanted. Overall experience was great! Even that other sales people and receptionist made it a great place to do business. I would recommend Roundtree Ford highly and will go back there for my next vehicle. More

Satisfied Customer Danielle was very helpful in returning my car back in a timely manner. She was very helpful and professional, she when out of her way to ensure I rece Danielle was very helpful in returning my car back in a timely manner. She was very helpful and professional, she when out of her way to ensure I received the core charge. More