Rountree Moore Ford

Customer Service I appreciated Kendall and the service department helping me with information regarding my extended warranty. They went above and beyond helping clari I appreciated Kendall and the service department helping me with information regarding my extended warranty. They went above and beyond helping clarify my coverage and explaining everything to me. GREAT customer service!!! More

I got my dream car! I went to rountree after a bad experience at the dealership in Gainesville. They didn’t harass me and they got me a better deal on a more expensive m I went to rountree after a bad experience at the dealership in Gainesville. They didn’t harass me and they got me a better deal on a more expensive model and had me in and out within a couple of hours. They made my birthday so much better! Thank you Alan and Aaron for working with me and giving me the deal I asked for. If you need a sales man ask for Alan Boyd!!! More

My service writer Danielle was on got me in and out quickly and kept check on my car and kept me informed on what was going on. quickly and kept check on my car and kept me informed on what was going on. More

PERFECT SERVICE My service rep Danielle is amazing as always. She really cares about me. I don't just feel like a number. My service work is always done in a timely m My service rep Danielle is amazing as always. She really cares about me. I don't just feel like a number. My service work is always done in a timely manner. More

Alan was extremely knowledgeable and helpful. He was very patient and answered my many questions. There was no pressure to purchase a vehicle so it was a very pleasant experience. patient and answered my many questions. There was no pressure to purchase a vehicle so it was a very pleasant experience. More

oil change Kendall Fairchild was exceptionally helpful and friendly. She explains the wait time and makes you feel like a Roundtree family member. I have and wil Kendall Fairchild was exceptionally helpful and friendly. She explains the wait time and makes you feel like a Roundtree family member. I have and will continue to tell my friends to do business here when looking for a vehicle. More

Great customer service The service reps are always very professional and courteous, they are always prompt and I've never really had to wait. Danielle is amazing. 5 stars ev The service reps are always very professional and courteous, they are always prompt and I've never really had to wait. Danielle is amazing. 5 stars every time. More

Completely satisfied. Took my 2019 F250 in for an oil change and tire rotation. Since I arrived without an appointment, I expected to have to wait awhile. My Service A Took my 2019 F250 in for an oil change and tire rotation. Since I arrived without an appointment, I expected to have to wait awhile. My Service Adviser, Danielle, got my truck in right away and I was back on the road in 1 hour. Very happy with level of customer service that I received. More

Very Professional When scheduling an appointment, I always have two or three choices of time and date. There is very little waiting to get checked in and the work is d When scheduling an appointment, I always have two or three choices of time and date. There is very little waiting to get checked in and the work is done in a reasonable time. Everything on the work contract is explained and also what may need to be taken care of at a future visit. More

Overall performance Everyone was very helpful. Our salesman Alan Boyd to our manager Stephen Jones. Would recommend them if you are looking for a new a car. Everyone was very helpful. Our salesman Alan Boyd to our manager Stephen Jones. Would recommend them if you are looking for a new a car. More