Rountree Moore Ford
Lake City, FL
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Issue resolved Though we don’t need to accept an extended warranty for a bank to finance us, it’s in our best interest to get one especially on a used vehicle. This Though we don’t need to accept an extended warranty for a bank to finance us, it’s in our best interest to get one especially on a used vehicle. This is my 3rd Rountree Moore Ford SUV. Steven Jones and Johnny Souza were very helpful today. Kept their word. Johnny so patient. Thank you!!✌️ More
Great people to work a little slow on repair and oil change times. They take care of you right when you walk up and stay with you through the whole process. change times. They take care of you right when you walk up and stay with you through the whole process. More
Very good, waiting time good. Only one problem - parts dept. was to replace a battery in key fob - but the next day when I used that same fob it again said "low battery - replace s Only one problem - parts dept. was to replace a battery in key fob - but the next day when I used that same fob it again said "low battery - replace soon". I will have to make another trip to get another battery. Marcia Sue Zapetis More
Great service department staff As always, Kendall was there to help in my time of need. She is always so sweet and a pleasure to deal with. Not pushy, but lets me know what issues As always, Kendall was there to help in my time of need. She is always so sweet and a pleasure to deal with. Not pushy, but lets me know what issues I may need to address before they become a problem. I trust her and welcome her recommendations. More
Outstanding service Mrs Kendall got my Ford in and repaired she kept me posted daily on progession of my Ford. She always goes above & beyond with her customers. She is Best !! repaired she kept me posted daily on progession of my Ford. She always goes above & beyond with her customers. She is Best !! More
Exceptional!! A+ Rating!! Kendell made this experience great!! She was helpful, explained things in detail, and good to her word! Will be coming back and sharing my experience Kendell made this experience great!! She was helpful, explained things in detail, and good to her word! Will be coming back and sharing my experience with others!! Kendell goes above and beyond!! More
Service review It is easy to make an appointment at this dealership, they have a Quick oil change service- Danielle always has professional attitude and great prob It is easy to make an appointment at this dealership, they have a Quick oil change service- Danielle always has professional attitude and great problem solver More
I always have a good experience when I go to Roundtree Moore Ford. Especially since I’m able to use the same advisor Danielle. She always make sure I get in and out with quality service. Moore Ford. Especially since I’m able to use the same advisor Danielle. She always make sure I get in and out with quality service. More