Rountree Moore Ford

My experience with Rountree Moore Ford Service Department was a horrible experience. There was inadequate and unclear communication. During the 2 days my car was in for the repair, I was not kept up to date was a horrible experience. There was inadequate and unclear communication. During the 2 days my car was in for the repair, I was not kept up to date with the progress of the repair. Though I was assured that I would be kept up to date about what was found and the progress of the repair, I was not notified what had been found or told how long the repair would take. More

I have traveled across country to buy a car here. The service is amazing, Mike Hearne has always treated me with respect and finds what I’m looking for! The service is amazing, Mike Hearne has always treated me with respect and finds what I’m looking for! More

Jordy was great. So easy to work with. Explained important details to us. Understood our needs a wants. So easy to work with. Explained important details to us. Understood our needs a wants. More

I’m very happy with this dealership and it’s staff very friendly and everyone greeted us with a smile we went to look at a preowned Edge and wound up purchasing an new 2023 Ford Escape friendly and everyone greeted us with a smile we went to look at a preowned Edge and wound up purchasing an new 2023 Ford Escape More

Jordy was great to work with and took the extra steps to provide all answers and details. Anyone else over the last few months didn't even give me the time of day because I wanted to buy a $50k truck. When provide all answers and details. Anyone else over the last few months didn't even give me the time of day because I wanted to buy a $50k truck. When other dealers saw me, they didn't think I could afford it. Jordy took the extra time to focus on the answers and details. For that, I purchased a $50k truck with them. Thank you Jordy More

Router Moore Ford has been my primary dealership for almost a decade. Truly great people. almost a decade. Truly great people. More

I have made car purchases from this dealership 2017. I am what they called a Loyal customer. Not anymore. The Service department is one of the best around. The Problem is the sale and finance department I am what they called a Loyal customer. Not anymore. The Service department is one of the best around. The Problem is the sale and finance departments. They call you to make a deal and when you arrive expecting toi proceed as discussed on the call. They change the game on you. The lies start. The cars are overpriced to begin with and then they try to get you to buy expensive Junk addons. The one they try to seel is called Advantage. I know because i feel for the scam on a previous purchase. "STAY AWAY" from these scam artists. I am telling everuy one i know to stay away from this dealership. The folks who knew how to treat a customer are no longer working there. I asked to see the Number when i first arrived and never got them from this salesperson. . G. L. w More

It’s hard to leave a review. Maybe complete this in different sections. Vincent our salesman was phenomenal, helping us walk away with what we wanted. It’s the aftermath that has Maybe complete this in different sections. Vincent our salesman was phenomenal, helping us walk away with what we wanted. It’s the aftermath that has been the ongoing issue. Seems as though they can’t get it together behind the sales line. Trade in vehicle took forever to get paid off and now temp tag has expired with no DMV contact. Try to call dealership and they don’t return calls. Currently sitting on hold now for over 15 minutes waiting on finance. Guess they decided to go home. As long as they get that sale, they don’t care about the backend it seems. I would love for the GM to contact me. More

everything was good. Danielle has been our service manager since we started bringing our vehicles three years ago. She has made us feel so comfortable that we consider he Danielle has been our service manager since we started bringing our vehicles three years ago. She has made us feel so comfortable that we consider her part of our family. More

Always a pleasure to deal with the staff at this dealership and have bought multiple vehicles here dealership and have bought multiple vehicles here More