Rountree Moore Ford

Service experience was great!! I’ll definitely be back ! Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do . Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do . More

I was totally satisfied with the service. Danielle was my service advisor. She was very proficient as well as personable. I always use this dealership. service advisor. She was very proficient as well as personable. I always use this dealership. More

Doing warranty service After the purchase of my new truck the rear window defroster was found to be defective. Kendall went above and beyond to make sure my truck was repair After the purchase of my new truck the rear window defroster was found to be defective. Kendall went above and beyond to make sure my truck was repaired in a timely manner. More

Excellent service he went the extra mile to meet are needs we also bought a navagtor Alan are salesmen was excellent and finance manager was excellent I would recommend your company to everyone needs we also bought a navagtor Alan are salesmen was excellent and finance manager was excellent I would recommend your company to everyone More

Your service personnel were great especially Danielle my truck has had to be into the shop at least seven times for leaky valve stems which is ridiculous. truck has had to be into the shop at least seven times for leaky valve stems which is ridiculous. More

Went in to get my first free oil change. Service Rep was very nice. But they didn't reset my miles for my oil change. Which I live 30 mi from this dealer which is a pain in the butt to go back just to hav very nice. But they didn't reset my miles for my oil change. Which I live 30 mi from this dealer which is a pain in the butt to go back just to have them reset the mileage for my oil change. More

Kendell is a Awesome person and I really like how she makes you feel right at home when you come in and her enthusiasm is the Greatest Thank You for have some awesome people work for you. makes you feel right at home when you come in and her enthusiasm is the Greatest Thank You for have some awesome people work for you. More

My experience at your dealership's Service Department was excellent! Really professional people. I have never been treated so we'll. I was also surprised how reasonable the bill was when I saw it. excellent! Really professional people. I have never been treated so we'll. I was also surprised how reasonable the bill was when I saw it. More

Kendell was a great employee.She made the appointment fast and I had job done right.very polite and knowledgeable service staff.they are courteous. fast and I had job done right.very polite and knowledgeable service staff.they are courteous. More

The best thing you will receive from this service department is “the run around” instead of just being honest and explain that the Focus in cheaply built and “that’s the rattling sounds you hear” the department is “the run around” instead of just being honest and explain that the Focus in cheaply built and “that’s the rattling sounds you hear” they would rather you ride around and let you think you are gonna break down! Well I’m DONE with Any Roundtree Moore in Lake City, Florida!! I wouldn’t recommend this business to Anyone!! More