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Rountree Moore Ford
Lake City, FL
544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 544 reviews
January 24, 2020
Great dealership with a great staff Everybody that we worked with was supper friendly and helpful. They made the car buying experience very easy and enjoyable. I would definitely recomme Everybody that we worked with was supper friendly and helpful. They made the car buying experience very easy and enjoyable. I would definitely recommend coming here if you are in the market for a new vehicle. More
by gjones
Employees Worked With
Stephen Jones, Justin McKittrick
January 23, 2020
Friendly and courteous staff Kendall Fairchild & Danielle Thomas are wonderful to work with. They get your vehicles done in a timely fashion and explain everything that was perfor Kendall Fairchild & Danielle Thomas are wonderful to work with. They get your vehicles done in a timely fashion and explain everything that was performed on your vehicle. Great customer service skills. Thank you both for being in the service department. More
by wavenbye
Employees Worked With
Danielle Thomas, Kendall Fairchild
January 23, 2020
All went very well. The experience was very good. Each task was reviewed with me and the whole job was finished quicker than i expected. I will definitely return when my The experience was very good. Each task was reviewed with me and the whole job was finished quicker than i expected. I will definitely return when my next service is due. More
by vernmoe
Employees Worked With
Mark Bozeman was the only employee worked with.
January 22, 2020
Kim was wonderful! She made sure that everything I needed to do to take care of my Ford Mustang was done but she didn't try to oversell me. I appreciated that. She was very personable and fun. I truly enjoye to do to take care of my Ford Mustang was done but she didn't try to oversell me. I appreciated that. She was very personable and fun. I truly enjoyed the experience. More
by tlphillips0711
Employees Worked With
Kim Clyatt
January 21, 2020
The service I received was very professional. I was taken through all the work that was done on my truck.The service advisor Danielle Lee made sure I was satisfied with everything done. through all the work that was done on my truck.The service advisor Danielle Lee made sure I was satisfied with everything done. More
by Dog
Employees Worked With
Danielle Thomas
January 18, 2020
The service was wonderful even doe I dent have a appointment they worked me in and the service people was nice by explaining everything and by it was my first time coming in for service everything i appointment they worked me in and the service people was nice by explaining everything and by it was my first time coming in for service everything ill give them a 10 star for everything thing More
by Alexas200420
Employees Worked With
Danielle Thomas
January 16, 2020
I'm no happy. They lied to me. I ask for same truck I have, they say no have in there, but they bring. They push me for sign,and aren't see the truck. When I see the truck, isn't what I want. They say t have, they say no have in there, but they bring. They push me for sign,and aren't see the truck. When I see the truck, isn't what I want. They say they put the steps and the keyboard. And only put the step, because that truck is not for keyboard I call BBB and Ford. More
by zeeangel01
Employees Worked With
Julian
January 15, 2020
Great experience all around! Due to the positive purchase and follow-on service from our last vehicle purchase we didn't hesitate to return to Roundtree-Moore Ford/Lincoln to purc Due to the positive purchase and follow-on service from our last vehicle purchase we didn't hesitate to return to Roundtree-Moore Ford/Lincoln to purchse our most recent vehicle (two years later). Larry Baker, our sales representative, was the same individual we purchased our last vehicle from and he "did us right"....consequently, the decision to return was an easy one and we certainly have no regrets! The dealership didn't have the exact vehicle we deired, and Larry was able to locate the perfect vehicle and have it delivered in a couple days. Hats off to Larry and Roundtree-Moore for continuing to provide excellent customer response and service. More
by pattomnotes
Employees Worked With
Michael Kelley, Larry Barker
January 11, 2020
Outstanding The service was quick and the clerk at the service counter was extremely helpful, she even helped me with the ford pass app and the bonus points The service was quick and the clerk at the service counter was extremely helpful, she even helped me with the ford pass app and the bonus points More
by Twistedpostman
Employees Worked With
Danielle Thomas
