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Rountree Moore Ford
Lake City, FL
544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 544 reviews
March 10, 2020
Great atmosphere and team of people that truly care about the customer. Always nice to be greeted, and having someone truly be out for my best interest. the customer. Always nice to be greeted, and having someone truly be out for my best interest. More
by Mark
Employees Worked With
Michael Kelley, Stephen Jones, Carmen Plath, James Price, Aaron Gresham, Danielle Thomas, Donna Price, Kendall Fairchild, MaryAnn Pasch, Sam Ryan
March 09, 2020
My service advisor was professional and very courteous. I plan on returning to round tree Lincoln for future services. All of my expectations were met as usual. I plan on returning to round tree Lincoln for future services. All of my expectations were met as usual. More
by lonnie.crittenden
Employees Worked With
Dane Northcutt, Jennifer Tucker
March 09, 2020
Small Town Dealer Large Town Benefits This is the second truck we have purchased from Rountree Moore Ford. I have and will continue to recommend people to shop and buy here. This is the second truck we have purchased from Rountree Moore Ford. I have and will continue to recommend people to shop and buy here. More
by brobillyjones
Employees Worked With
Danielle, Stephen Jones
March 09, 2020
Staff was very friendly and helpful! I had problems with alignment and they had to rotate my tires! Also they checked fluids and battery and resolved all issues 👍 alignment and they had to rotate my tires! Also they checked fluids and battery and resolved all issues 👍 More
by chris_tyler21
Employees Worked With
Danielle Thomas, Kendall Fairchild, Mike Hearne
March 08, 2020
Disappointment to smiles with the top down The process was riddled with complications and setbacks. However, management and Alan made sure I was a happy and satisficed owner of a 2019 Mustang. The process was riddled with complications and setbacks. However, management and Alan made sure I was a happy and satisficed owner of a 2019 Mustang. The issue with defective top motor was and unfortunate delay in my getting the car. Again, Alan was a God-send. Thanks Alan!!Unfortunately, I do not recall any other names. More
by maryadelia
Employees Worked With
Alan Boyd
March 08, 2020
I’ve had excellent service by Santi Gala,who has advised me as to what my truck needed to have done on it. My visits are always completed in less time then I’m told at first. Santi is personable, prof me as to what my truck needed to have done on it. My visits are always completed in less time then I’m told at first. Santi is personable, professional and polite. I am very satisfied with my service advisor. More
by Matthews.teresa243
Employees Worked With
Santi Gala
March 08, 2020
When I took my truck in for service The service person When I took my truck in for service The service person who assisted me was kendall she was very friendly professional in her job performance very h When I took my truck in for service The service person who assisted me was kendall she was very friendly professional in her job performance very helpful in answering my questions and getting information concerning my vehicle. I was well please with her assistant and attitude in her job Performance. More
by georgemoultrie1945
Employees Worked With
Kendall Fairchild
March 06, 2020
Everything was great.and great service the people that took care of me was also great, just keep up the good work and I will tell people about the Ford dealership took care of me was also great, just keep up the good work and I will tell people about the Ford dealership More
by larrymcclain1791
Employees Worked With
Kendall Fairchild
March 06, 2020
Danielle is the best. She goes above & beyond for her customers. She is a big reason I shop at Roundtree Moore because I know after a sale I will be taken care of with excellence. She is awesome & the de customers. She is a big reason I shop at Roundtree Moore because I know after a sale I will be taken care of with excellence. She is awesome & the dealership is very fortunate to have her working for them. Her work ethic is superior. Thank you Danielle! More
by kelljack
Employees Worked With
Danielle Thomas
March 04, 2020
Answered all questions I had in regards to the recall. Very helpful in updating me on any future services needed. I was in and out in less time that first thought. Very satisfied . Very helpful in updating me on any future services needed. I was in and out in less time that first thought. Very satisfied . More
by Wmerritt9
Employees Worked With
Mark Bozeman , 5 star
