Rountree Ford - Service Center

I had a very good experience Heather is the one that help me out she is very friendly very sweet She had my papers drawn up and ready to go I was in and out very impressed thank Heather is the one that help me out she is very friendly very sweet She had my papers drawn up and ready to go I was in and out very impressed thank you very much More

Replacement of part in front end and Oil change Pat Procell diagnosed the issue with our Escape and ordered what was needed to fix the problem. Pat also did both recalls and changed the oil and rota Pat Procell diagnosed the issue with our Escape and ordered what was needed to fix the problem. Pat also did both recalls and changed the oil and rotated the tires. He is always professional and knowledgeable. I will not go to another service person. Thanks Pat!! More

Repair Brought my F150 in during the late evening and before noon the next day, the problem was taken care of! Very accommodating and knowledgeable of the pr Brought my F150 in during the late evening and before noon the next day, the problem was taken care of! Very accommodating and knowledgeable of the problem! More

Service on truck done efficiently They completed the work on my truck efficiently and effectively. All of their service employees were helpful and friendly. I have done business with They completed the work on my truck efficiently and effectively. All of their service employees were helpful and friendly. I have done business with them for over 20 years and have had good experiences with them. More

Great service in a short time!quick drop off and pickup. All employees were smiling and friendly. Nice experience overall. Construction is a big mess. in a short time!quick drop off and pickup. All employees were smiling and friendly. Nice experience overall. Construction is a big mess. More

Excellent service Service department is undergoing remodeling but that still does not affect the excellent work of the service department and the overall friendliness o Service department is undergoing remodeling but that still does not affect the excellent work of the service department and the overall friendliness of the entire department. Special thanks to the service representative who helped me. Thanks Tricia. More

Service Rountree presently being renovated. Got me in, gave me a car to run errands, and had me out in an hour. Great dealership great employees! Rountree presently being renovated. Got me in, gave me a car to run errands, and had me out in an hour. Great dealership great employees! More

Trista was awesome Trista was amazing. She provides great customer service. Very pleasant personality and very quick to respond. Privided me w a rental vehicle so I woul Trista was amazing. She provides great customer service. Very pleasant personality and very quick to respond. Privided me w a rental vehicle so I wouldn't have to wait More

I recommend ROUNTREE Shreveport ROUNTREE Service Center is top notch. Always very efficient, courteous and keeps you informed as to where they are in servicing your vehicle. Pat Proc ROUNTREE Service Center is top notch. Always very efficient, courteous and keeps you informed as to where they are in servicing your vehicle. Pat Procell is the epitome of customer service. I always recommend ROUNTREE Service and Pat to anyone looking for an honest and first class service department. More

Good service bad communication The service was very friendly. All my issues were taken care of. However, communication is almost impossible. Called several times over a couple of da The service was very friendly. All my issues were taken care of. However, communication is almost impossible. Called several times over a couple of days with no one returning my voicemails. Call backs are not returned when they promise to call me back with answers to my questions. over all though I would still choose rountree over ORR any day. More