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Rountree Ford - Service Center

Shreveport, LA

4.7
452 Reviews
Call Service Center (318) 798-3673

452 Reviews of Rountree Ford - Service Center

Sort by
June 23, 2023

Professional, reasonably quick service, honored coupon. Nice front desk lady. Big improvements from a year ago. More

by ZL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Front desk lady
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Jun 27, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

Service was just fine and expedient. It was very interesting that the service tech texted me a video showing the work being done and the recommendations from his vehicle inspection. More

by Jack Rabbit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley, Perry?
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Jun 27, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Took me on short notice and turned my service in less than two hours. Service rep(Jasmine) did a fine job. More

by Jay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Jun 24, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Great service! They fixed my car quickly and were very friendly. Their prices are a little on the higher side. More

by Ten D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Madison
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Jun 24, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 18, 2023

My salesman was friendly and kept me informed at every step. Very easy to understand More

by Leroy Grosskopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Report | Print
Jun 20, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

Chelsea is the best Service Advisor at Roundtree Ford Shreveport LA. She is always extremely helpful and attentive. More

by Jmg19delta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
Jun 16, 2023 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations!

June 11, 2023

Very professional,everything taken care of in a timely manner.Always let me know what was going on Thank you More

by danielsjoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jun 16, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 09, 2023

Great Dealership Mr. Holland goes above and Beyond to ensure that everything is taken care of always.Thanks Mr.Holland More

by cubiedoll650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Holland
Report | Print
Jun 15, 2023 -

Rountree Ford responded

We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2023

Very disappointed! ! Again!! Making me re think owning a Ford ° Sad really!! Losing my confidence More

by Yesdearhandyman15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison
Report | Print
Jun 09, 2023 -

Yesdearhandyman15 responded

Nort Sure who posted this for me but it wasn't Me !! I was Very Very disappointed in yall Service!! Expecially the $31.50 misc charge that ended up being me making a Appt with Yall ???? You Charged me for setting a Appt to give You Buisness!!! What ???? You Could not even be able to explain this To me !! Stuff like that makes me never want to do business with yall Again!!!

June 08, 2023

Went in for an oil change Every thing was smooth and easy. Earl was very informative. More

by frankie9805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl haley
Report | Print
Jun 15, 2023 -

Rountree Ford responded

We're excited to hear that our team took care of you and that everything went smoothly. We thank you for your business and look forward to your next visit!

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