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Rountree Ford - Service Center

Shreveport, LA

4.6
351 Reviews
Call Service Center (318) 798-3673

351 Reviews of Rountree Ford - Service Center

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October 03, 2024

Kyle in the service department is very professional and courteous. Kyle does a great job at keeping you informed about the progress of your service or repair. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Oct 06, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kyle here at Rountree Ford! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Thanks. The dealership did an outstanding job on the vehicle that I dropped off. I was impressed by the delivery of my car and a free wash job. The people I More

by Rhjswamprat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 26, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Amazing customer service and friendly people. Reaching out to me if I needed any help with anything else More

by gthartsell02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 26, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2024

Excellent Service Advisors. AAA visit! I appreciate the great communication. Thank you very much ! Awesome. More

by HRogers-Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2024

Great service, customer care was outstanding. Though the wait was long, the service writers would check on the waiting customers. More

by Amosmjm
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

I was treated very well by the associates at this Ford dealership service center. They were very responsive to my concerns regarding my Ford car and finished fixing my car in as timely a manner as possibl More

by a.jon63
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Martinez ⭐️⭐️⭐️⭐️⭐️
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Oct 02, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 27, 2024

I was in for service for my classic 1998 Ford Mustang GT convertible. Had to replace the fuel pump and they convinced me to replace the fuel filter since they were putting the new pump on. That would have b More

by RoadDawg56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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September 26, 2024

Prompt friendly service. The service attendant took care of my vehicle in a very short time. Very satisfied. More

by ipoche42
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 30, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Nice staff. Funny and good customer service. Helped me with my car and in a timely manner. More

by wellsan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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Sep 28, 2024 -

Rountree Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 22, 2024

They were fast and professional i couldn’t ask for a better job. Even got a wash. More

by Jaylonjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Sep 28, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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