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Rountree Ford - Service Center

Shreveport, LA

4.7
390 Reviews
Call Service Center (318) 798-3673

390 Reviews of Rountree Ford - Service Center

Sort by
December 04, 2024

Earl was my advisor, as usual he is professional as well as knowledgeable of my vehicle. He’s one of the reasons I bring my to Roundtree Ford. More

by walter_white08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
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Dec 05, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We look forward to your next visit! Take care!

December 04, 2024

Good service and done in timely fashion. Will use them again for my service. Thanks More

by garygaskins1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 05, 2024 -

Rountree Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2024

Great place to do business friendly and helpful staff and technicians. Will come again for service More

by Dyork7451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2024

Very helpful and accommodating. The customer service was outstanding! Will be returning for next visit. More

by renataraymond1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Dec 03, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Good dealer ship would recommend to friend and family friendly service personnel Could wash vehicle after service More

by genonlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 27, 2024

The buyer side is great however, the service department is a lot to be desired…it’s not what it used to be. More

by Rocky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Nov 28, 2024 -

Rountree Ford responded

Hello Rocky, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (318) 798-3673 so we can assist you further.

November 26, 2024

Very attentive to details. I appreciate the feedback and communication that they offer during service More

by Eabaxter
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Nov 28, 2024 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Mr. David in the service department is awesome. Evert thing went smooth and easy and fast More

by Sharif
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 28, 2024 -

Rountree Ford responded

Hi Sharif, thank you for your kind review; we are happy to pass along your comments to David here at Rountree Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Great service headed by Stephen, get my truck ready for the road and looking good. More

by Steveherbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen martinez
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Nov 28, 2024 -

Rountree Ford responded

Hi, we're happy to hear you had such a positive experience with Stephen! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2024

Took mustang in for routine check and maintenance. They did solid work, timely, and great communication. More

by cmoore5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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