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Rountree Ford - Service Center

Shreveport, LA

4.7
407 Reviews
Call Service Center (318) 798-3673

407 Reviews of Rountree Ford - Service Center

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November 21, 2023

Service technician that assisted me today was very professional, responsive, acknowledged that I needed assistance and asked how he could help.. More

by rf5885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 23, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Service writers appeared lackadaisical with the exception of my service writer, they were more amused with computer screens and not paying attention to customers who drove in to the service lane. More

by TigerB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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November 16, 2023

Super easy and friendly staff! They had my oil change done extremely quick! 10/10 recommend! More

by Landonmorvant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Rountree Ford responded

That's fantastic to hear! Quick service and a friendly team can make a big difference when it comes to maintaining your car. It's great that your oil change was hassle-free. We appreciate your business and look forward to serving you again in the future!

November 15, 2023

Provided good service for my sons F150. Service provider kept me informed during process, even when parts were delayed. More

by F150 - Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zwan Ivory
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Nov 16, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

I was very pleased with everyone I dealt with. Professional and very friendly! I would recommend this dealership to anyone More

by teresajones67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 09, 2023

Very quick service from Madison. She was so polite and quickly handled the problem with needing four new tires on our Ford Edge. A checkup was also done. Thanks More

by hcoates28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name ?
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Nov 11, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it!

November 07, 2023

The staff was friendly and professional, and the mechanics are very thorough when servicing your vehicle. More

by Spencerpowerwash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Nov 08, 2023 -

Rountree Ford responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

November 07, 2023

Took my car in for 1st oil change with my service agreement. Filter & oil & filter tires rotated/home delivery service nice. Staff very pleasant. More

by ebshoup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
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Nov 08, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

The service I received was executed expeditiously with courtesy and respect. I was in and out to make another important appointment without a long waiting period. More

by fjones84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine
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Nov 03, 2023 -

Rountree Ford responded

It's great to hear that you received expedient and courteous service, along with respect, which allowed you to make your important appointment without a long waiting period. Efficient and respectful service is essential for a positive customer experience. We appreciate your business and look forward to serving you again in the future!

November 01, 2023

The service advisor was very helpful and courteous. The oil change and alignment was complete as scheduled. Thank you. More

by wmardistm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a helpful and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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