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Rountree Ford - Service Center

Shreveport, LA

4.7
407 Reviews

407 Reviews of Rountree Ford - Service Center

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December 20, 2023

Kyle was my service person. .Very kind..professional..personable..and prompt. Will definitely return..fantastic More

by airline7781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 22, 2023 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Kyle provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

ROUNTREE is designed just right to pull into the Service Dept. and step inside to a Service Desk, where MADISON took the details of why we were seeking service on our FORD FIESTA. More

by littleruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MADISON DAVIDSON
Dec 20, 2023 -

Rountree Ford responded

Convenient and efficient! Madison at Rountree's Service Desk made the process of seeking service for your Ford Fiesta straightforward, right from the moment you arrived. We appreciate your business. We look forward to assisting you in the future.

December 18, 2023

Great job as always. Service is great and my guy was great. Fast service, thank you More

by Redriverrat19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
Dec 20, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

I use my truck for work and called to see if they could get me taken care of today. The service shop gave me an appointment time and I got there early so they put my truck straight into the shop and in a c More

by redneckhippie053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
Dec 16, 2023 -

Rountree Ford responded

That's awesome! It's great that we were able to accommodate your need for urgent service on your truck, especially considering its importance for your work. Being able to get in earlier than expected and having your truck serviced promptly must have been a huge relief. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Dec 16, 2023 -

redneckhippie053 responded

Thank you

December 08, 2023

They did a thorough job and got it down quickly. I will be returning for further service. More

by foxyday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very pleased with the professionalism and courtesy shown to me. Problem was handled promptly. Will be happy to have future maintenance taken care of here. More

by nightaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 09, 2023 -

Rountree Ford responded

It's wonderful to hear about your positive experience at Rountree Ford! Professionalism, courtesy, and prompt resolution of issues can make a significant difference in ensuring customer satisfaction. We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Madison was very helpful and gave me up to date information. Will come back next tome More

by choward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
Dec 07, 2023 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Madison provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Went to the dealership for my inspection sticker today and was met by Madison Davidson she was 👍 great More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
Dec 07, 2023 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Madison provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Madison Davidson was great to work with,she really took care of me and my needs! More

by Carlosdonaway9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Madison provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Dropped off, got a ride home and then they delivered my truck to my house! Awesome. More

by rlcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept-Stephen
Dec 02, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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