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Rountree Ford - Service Center

Shreveport, LA

4.6
350 Reviews
Call Service Center (318) 798-3673

350 Reviews of Rountree Ford - Service Center

Sort by
July 25, 2023

Rountree Ford did an excellent job repairing my two issues. It took a little while to get diagnosed due to manning shortage and then parts arrival, but overall I am pleased. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda - Excellent Service
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Jul 28, 2023 -

Rountree Ford responded

Hello Charles, we appreciate you taking the time to leave us this feedback.

July 24, 2023

Courteous, dependable and a very professional group of people Recommed this dealership and service department More

by pgibbsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 03, 2023 -

Rountree Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Aug 08, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 24, 2023

Check engine light was on and was not addressed. Would have at least liked it acknowledged and asked if I wanted it to be checked. More

by tinabrionesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zawn
Report | Print
July 23, 2023

Jasmine was very efficient and took good care of me. Will look forward to using her the next time. More

by Eleanor Stebbins Bremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Marie
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Aug 08, 2023 -

Rountree Ford responded

We're happy you found our staff to be so supportive during your experience here at Rountree Ford.

Aug 08, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 16, 2023

My initial diagnostic test on my truck was not correct therefore a re-diagnostic check cost me more money, even though the problem was assessed the first time by an auto parts store More

by dewaynetasby1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Aug 08, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 08, 2023 -

dewaynetasby1 responded

?

July 14, 2023

Earl was real pleasant to work with. He let me know exactly what the problem was and even let me air out my disagreement with his service plan. He then convinced me why we were making th More

by wmb8807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
Report | Print
Aug 08, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

Great company. Fast service. Really took care of my needs and let me know if any thing else to be taken care of. More

by Mary50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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Aug 08, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 09, 2023 -

Rountree Ford responded

Thank you for the kind words! Rougtree is very happy to hear that we were able to provide you with an enjoyable service experience! Thank you for your Five Star Review!

July 11, 2023

At the time of my service was supposed to be performed, they were backed up. The manager finally got it done for me after being promised something the advisor didn't keep.I bought my part prior to getting More

by mama.tee.jones4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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July 11, 2023

Very clean and organized, excellent customer service, awesome experience, I will most definitely recommend that dealer to anybody. More

by Josechavez0427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Almeda
Report | Print
Aug 08, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 08, 2023

Extremely down to earth dealership, willing to help customers in any way they can. Truly worth it. Jasmine was such an angel, we look forward to continuing business, primarily due to the care & hospita More

by acenextdoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Marie Almeda
Report | Print
Aug 07, 2023 -

Rountree Ford responded

Ensuring your satisfaction is Roundtree Ford's ultimate goal and we are pleased to know that Jasmine provided a great service experience for you! We appreciate your business and your Five Star review. It would be our pleasure to have the opportunity to assist you again.

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