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Rountree Ford - Service Center

Shreveport, LA

4.6
349 Reviews
Call Service Center (318) 798-3673

349 Reviews of Rountree Ford - Service Center

Sort by
August 12, 2023

Very satisfied with service thank you will come again if need be. Thanks very much More

by Claraharbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Aug 25, 2023 -

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

August 11, 2023

Great dealership. Great service writer service. Service writer courteous personable very knowledgeable is on top of things with your vehicle. It is a pleasure to do bu More

by Tell U Later
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Marie
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Sep 07, 2023 -

Rountree Ford responded

Thank you for the Five-Star review and for choosing Roundtree Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 05, 2023

Service department not reliable. Did not do what I asked, but charged me for it More

by Rquarles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Aug 05, 2023 -

Rquarles1 responded

Didn’t do what I asked them to do, but charged me for it.

August 03, 2023

Fast, courteous and thorough. Excellent in all aspects. Earl has taken care of me for several years and always look forward to him making sure my truck is serviced. More

by ADLEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Report | Print
Sep 06, 2023 -

Rountree Ford responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 02, 2023

Vehicle service was wonderful and timely. The lady that helped me was knowledgeable and very friendly. She showed great deal of concern for me as well as my vehicle. More

by Topwally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Report | Print
Aug 04, 2023 -

Rountree Ford responded

We are glad we could help!

August 02, 2023

Service Advisor Earl was very courteous & proficient regarding quote, time and completion of the job More

by Jam4Jam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Earl
Report | Print
Aug 04, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

My truck broke down, and I had it towed to Rountree Ford. I made an appointment for the next day, but it was 10 days before they were able to get to work on my vehicle! They replace the battery along with th More

by Brian G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahn
Report | Print
July 26, 2023

The service writer came out as soon as I pulled up. Service was complete in a timely manner. More

by Randyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer.
Report | Print
Jul 31, 2023 -

Rountree Ford responded

We are glad we could help!

July 25, 2023

Unfortunately the Service Advisor was rude 347490 other than that so far so good. Thanks More

by millanangel59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
Report | Print
Aug 08, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 25, 2023

Rountree Ford did an excellent job repairing my two issues. It took a little while to get diagnosed due to manning shortage and then parts arrival, but overall I am pleased. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda - Excellent Service
Report | Print
Jul 28, 2023 -

Rountree Ford responded

Hello Charles, we appreciate you taking the time to leave us this feedback.

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