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Rountree Ford - Service Center

Shreveport, LA

4.7
407 Reviews
Call Service Center (318) 798-3673

407 Reviews of Rountree Ford - Service Center

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January 18, 2024

Work with me to solve my issues. Convenient location near most anything in town...easy access More

by JLEE71103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Rountree Ford responded

We're glad to hear that our team worked with you to solve any issues and that our location is convenient for you with easy access. Customer satisfaction is our priority, and we appreciate your feedback. We're here to assist you, and thank you for choosing us for your automotive needs!

January 17, 2024

Rountree Ford provides awesome service and will even come to your house to help fix your service request. Jasmine hooked me up. More

by levi.sanford.levi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine.
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January 15, 2024

I received excellent service and communication from my service advisor at Rountree Ford! That's why I don't take my truck anywhere else. More

by avacox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Jan 18, 2024 -

Rountree Ford responded

It's wonderful to hear that you received excellent service and communication from your service advisor here. Loyalty to a specific service center is a great indicator of customer satisfaction. We appreciate your business. We are excited to help you in the future.

January 15, 2024

Great service prompt and professional and informational get you in and out promptly without hassle More

by ronhendo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron did a great job
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Jan 17, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 10, 2024

Steven was very knowledgeable very proficient in his job and very friendly. I felt very well taken care of. More

by catv1ster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steven Martinez
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Jan 12, 2024 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Steven provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

I am satisfied overall with the work completed. Thank you for taking care of my issues. More

by D7washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Jan 11, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

I'd like to thank Trey the manager of the service department for providing very satisfactory service. More

by damienajohnson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Trey provided satisfactory assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 07, 2024

I have been a satisfied customer since 2015 and have always used the service center. More

by Marc.colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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Jan 09, 2024 -

Rountree Ford responded

Being a satisfied customer for so long speaks volumes about the Rountree Ford's quality and reliability. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

Thank you for the excellent service! I have always gotten great service at your dealership. More

by stefanieT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 09, 2024 -

Rountree Ford responded

Thank you for the kind words! We are excited to hear that we were able to provide you with an excellent experience!

January 06, 2024

I received great service and will be back. The staff was very friendly and helpful. More

by Mallory8nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison davidson
Report | Print
Jan 09, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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