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Rountree Ford - Service Center

Shreveport, LA

4.7
408 Reviews
Call Service Center (318) 798-3673

408 Reviews of Rountree Ford - Service Center

Sort by
February 04, 2024

Very pleasant, Friendly, helpful and took care of everything I needed. I was in and out within 30 minutes with no problems. More

by Daphne.hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Rountree Ford responded

Thank you for the kind words Daphne! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Showed up with mobile truck and did the work on time Jasmine and Meeny were great More

by Jdavis71106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Meeny in service
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Feb 04, 2024 -

Rountree Ford responded

It's fantastic to hear that Jasmine and Meeny provided great service with the mobile truck, and the work was done on time. Safe travels!

February 02, 2024

Reps do a thorough job with the customers, good accommodations for customers while they are waiting. More

by russelljaucoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep was great
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Feb 08, 2024 -

Rountree Ford responded

It's great to hear that the representatives at our dealership do a thorough job with customers. Providing a positive customer experience, including comfortable waiting areas, is important. Thank you for choosing us, and we appreciate your positive review!

January 30, 2024

The men and ladies working in service department were extremely nice and knowable. They kept us informed about the process of repairs. They asked us if they can get us anything several times. As the empl More

by johnbrockcp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man
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Feb 01, 2024 -

Rountree Ford responded

Thank you John for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 26, 2024

Service was excellent the schedule appointment was very helpful in my time frame the service rep friendly and very courteous he saw too my car getting in and out in good time need more like Earl 👍 More

by Hop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 30, 2024 -

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

Great service. The whole crew worked very hard to take care of my service needs. It’s always a pleasure to do business with Rountree. More

by sdb_sundown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Jan 26, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 25, 2024

Zawn was awesome! She had my part ordered and installed and I was in no way inconvenienced. Great business! More

by mshaynes4
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Za
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Jan 26, 2024 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Zawn provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

Round tree ford is a first class business. I would recommend them to anyone for their automotive services. More

by Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Rountree Ford responded

Thank you for sharing your positive experience with Rountree Ford! It's great to hear that you consider us a first-class business. Recommendations from satisfied customers speak volumes about the quality of service a dealership provides. Rountree Ford appreciates your kind words, and we're here to assist you with any further questions or information you may need!

January 24, 2024

I had a good experience with round tree ford and my truck was fixed as promised . More

by earlinebasco11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Rountree Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 24, 2024

Timely, friendly, and courteous! I was very pleased with their support. I will use them again. More

by 45papadale2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jan 26, 2024 -

Rountree Ford responded

We're pleased to hear that you had a timely, friendly, and courteous experience and that you were very pleased with the support. We look forward to the opportunity to serve you again. We appreciate your positive review and value your satisfaction. Safe and happy driving!

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