Rountree Ford - Service Center

Professional courteous service Had an extra issue they found They made me aware of the problem before they proceeded. found They made me aware of the problem before they proceeded. More

I came in panicked since my girlfriend's car was having transmission issues. James in the service department assisted us and was a great calming influence. He walked us through all scenarios he reasonably transmission issues. James in the service department assisted us and was a great calming influence. He walked us through all scenarios he reasonably could and gave us honest, fair information. We expected a bit of a wait as there were a lot of cars in with transmission issues, but the service department was able to get to work on the car way quicker than expected (the very next day) and identified the issue (and other issues) lightning fast. The car is driving great and James' communication throughout the entire process was spot on. More

Quickest turnaround ever, turned in on Monday, ready on Wednesday. Was kept informed every day. Much appreciated! Wednesday. Was kept informed every day. Much appreciated! More

James was fantastic and made things as easy as I could have possibly wanted. Five stars have possibly wanted. Five stars More

Service was Great. .Service advisor Zawn Ivory , I wasn't there all day.Thanks Vwery much. .Service advisor Zawn Ivory , I wasn't there all day.Thanks Vwery much. More

I left my truck there on Monday and told them that I was leaving town until Friday. The repairs needed were fairly simple and I was assured that it should be ready when I came back. The truck wasn’t looked leaving town until Friday. The repairs needed were fairly simple and I was assured that it should be ready when I came back. The truck wasn’t looked at until Thursday and parts weren’t ordered until Friday, the day I was to return. Needless to say it didn’t get repaired until the following Monday. So the truck was at the shop for 8 days for a four hour job. I won’t ever make this mistake again. I won’t buy or take anything to Roundtree Ford in Shreveport for service again. More

Steven took excellent care of my problem and was very considerate about my time. I as very satisfied. considerate about my time. I as very satisfied. More

I literally left another dealership and drove 40 minutes to get to Rountree. They were great! to get to Rountree. They were great! More

We are so pleased with the sales team and the service team. They have never let us down. We have recommended several friends to Roundtree Ford. The service department has always fixed any problem we have team. They have never let us down. We have recommended several friends to Roundtree Ford. The service department has always fixed any problem we have had with our vehicles as professionals. We will continue to recommend friends to purchase their vehicles from Roundtree. More

Dependable service with well trained staff. Comfortable waiting room with a great coffee and hot chocolate dispenser. Comfortable waiting room with a great coffee and hot chocolate dispenser. More