Rountree Ford - Service Center

Went in for an oil change Every thing was smooth and easy. Earl was very informative. easy. Earl was very informative. More

Kevin Holland at Rountree was very helpful. Got my tire repaired and delivered my car back to me with in no time. Got my tire repaired and delivered my car back to me with in no time. More

Good Good Good service experience that I have had here is always good I'm that s why I come her is always good I'm that s why I come her More

Customer service was very nice today. Got me in and out. Had a scheduled appointment and waited an hour and half Got me in and out. Had a scheduled appointment and waited an hour and half More

Very professional and vehicle was repaired quickly. Service advisor was very helpful. and kept me informed about work being done on vehicle. Service advisor was very helpful. and kept me informed about work being done on vehicle. More

Wife took her 2019 Explorer for warranty service only to have returned with a completely different dead battery than what she took it up there with possibly leaving her stranded alone God knows where. Servi have returned with a completely different dead battery than what she took it up there with possibly leaving her stranded alone God knows where. Service manager apologized but did nothing to remedy the thievery of her missing battery, I’ll never spend one red cent with this company.. More

Chelsea Rhymes did an amazing job getting my Mustang GT approved and repaired!! I wouldn’t trust my Mustang to anyone else but Rountree Ford for any kind of service. Thanks Chelsea!!!! approved and repaired!! I wouldn’t trust my Mustang to anyone else but Rountree Ford for any kind of service. Thanks Chelsea!!!! More

Good service. Will recommend others to this dealer in the future. Convenient location. Thank you. Will recommend others to this dealer in the future. Convenient location. Thank you. More

They have the worst service l have seen in my life. The staff Tyler was very unprofessional and aggressive with me when l tried to talk with him about them not having repaired my vehicle. These people The staff Tyler was very unprofessional and aggressive with me when l tried to talk with him about them not having repaired my vehicle. These people did nothing to my car and then allowed me to drive off under the impression that my car was fixed. I'm am a woman and was traveling alone in a state l do not reside in. They scammed me out of my money knowing that they did nothing. And once l contacted them they became upset with me!!! When l am the one who should be upset as that l am because they charged me $2,994 for nothing. Shame on you ROUNDTREE FORD!!!! YOU ARE A FRAUDULENT BUSINESS AND SHOULD BE CLOSED DOWN. There are so many bad reviews about your company that it's a disgrace that the Attorney General have not brought charges against you. City of Shreveport Louisiana you need to do a better job at what business you allow to do business in your city. Shreveport you are the gatekeepers of your city and have a responsibility to protect the citizens from this kind of fraud. They are taking people money and getting away with it. Shame on you Ford Motor Company. They say the tail is a reflection of the head. So Ford Motor Company do you agree with these bad business practices that you are allowing ROUNDTREE Ford Lincoln to continue to do. I may be a small fish in your big pond but l have a big mouth and a very small rock to fight you with. But lm going to continue to fight you until you do right by me and the mounds of other people you have taken advantage up. Shame! Shame! Shame! As for the email that you sent stating l declined your service of returning. You refused to do anything to my car and you hung up the phone in my brother face when he asked you if you would send a toll truck.. Thank you for adding more of your fraudulent lies on paper. And the documentation stating that you postponed repairing services leading me to drive off in a broken vehicle that possibly could have caused my life. More

I had a pristine 2018 F-250. Not now, took it in for service at Rountree Ford and now have a dent in the lower part of the passenger door. You would think they would not damage Not now, took it in for service at Rountree Ford and now have a dent in the lower part of the passenger door. You would think they would not damage the truck since it was bought at their dealership. More