Rountree Ford - Service Center

I have been many years a ford vehicle owner today my service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technici service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technician on my vehicle was very clean and through was amazing I watch through the window they provide to see he was A1 didn't miss a beat just amazing didn't catch his name but shout out to them and there amazing team today always a pleasure and joy at Roundtree More

Pleasant atmosphere. Great service. Clean bathrooms. Clean lobby. Courteous attendant. Knowledgeable service representative. Fast service. Great service. Clean bathrooms. Clean lobby. Courteous attendant. Knowledgeable service representative. Fast service. More

Customer service was amazing! Vehicle was ready the same day. I highly recommend this dealership! Vehicle was ready the same day. I highly recommend this dealership! More

Horrible experience. My truck had 35,700 miles and they found a problem that was under warranty. But they couldn’t fix it because they had to order parts. I couldn’t be w My truck had 35,700 miles and they found a problem that was under warranty. But they couldn’t fix it because they had to order parts. I couldn’t be without my truck for multiple days. They said if I came back and it was over 36,000 miles, I was out of luck and they wouldn’t fix it under warranty. I called four other dealerships and they all said the service manager (Tyler) was not telling the truth. I was going to rent a car (at my expense) because the dealership said they had no cars for me to use for a day. After I walked to rental car place, they were out of cars and I had to walk back and I go my truck without the warranty work done More

Good service department and the video of my truck service was a very good touch to include. was a very good touch to include. More

Very helpful and kind. Ensured we had everything we needed while we were waiting for repairs. Ensured we had everything we needed while we were waiting for repairs. More

Stephen is an excellent customer service representative. He is kind, attentive, and very thorough. I would highly recommend him He is kind, attentive, and very thorough. I would highly recommend him More

Very fast in and out service. Very professional staff that does a good job getting parts and service done. Very professional staff that does a good job getting parts and service done. More

Real good staff and good atmosphere at the shop from what I saw and just a good feeling I saw and just a good feeling More

Professional courteous service Had an extra issue they found They made me aware of the problem before they proceeded. found They made me aware of the problem before they proceeded. More