Rountree Ford - Service Center

Tyler was very helpful throughout my service experience. He kept me informed by providing regular updates. He kept me informed by providing regular updates. More

My engine oil was changed. But it wasn't filled to specification. When I got home, let my truck sit for several hours & checked the oil level. It was 2 quarts low. I filled the But it wasn't filled to specification. When I got home, let my truck sit for several hours & checked the oil level. It was 2 quarts low. I filled the engine with 2 quarts of oil & the oil level was correct. Looks like only 5 quarts of oil was put in my engine, when it calls for 7 quarts More

Service needs an extensive overhaul Repairs take to long and no follow up Went through 3 service writers before finally getting one tha cared and provided decent customer service and no follow up Went through 3 service writers before finally getting one tha cared and provided decent customer service More

Made an appointment on line upon arrival was greeted by a friendly advisor who informed me of the procedure to maintain my truck and estimate time of completion ! Service was completed as quoted ! friendly advisor who informed me of the procedure to maintain my truck and estimate time of completion ! Service was completed as quoted ! More

i was pleased with the turn around time for my oil change and tire rotation and the service rep was very informative. and tire rotation and the service rep was very informative. More

I have a 2016 Ford Explore of 6 years never had a big problem with my truck until now and I am so grateful for RoundTree Ford taking great care of my explore. I want and wouldn’t take my vehicle no where problem with my truck until now and I am so grateful for RoundTree Ford taking great care of my explore. I want and wouldn’t take my vehicle no where else. Thank You my advisor Mr Steven me and my grandchildren love us some him. See you on the next go round, thank you, thank you, thank you 🙏 More

James is very polite, knowledgeable, and was happy to help me every step of the way. Thank James, and Ford, too! I would definitely recommend Rountree Ford! help me every step of the way. Thank James, and Ford, too! I would definitely recommend Rountree Ford! More

I always receive excellent service & leave feeling in a valued customer. Stephen Martinez Service advisor is very knowledgeable & professional. valued customer. Stephen Martinez Service advisor is very knowledgeable & professional. More

The service department is awesome with Earl Haley taking care of my needs quickly thank you!! care of my needs quickly thank you!! More

Dealing with the service department is the extent of my interactions with them and the staff is very nice and helpful. interactions with them and the staff is very nice and helpful. More