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Rountree Ford - Service Center

Shreveport, LA

4.7
422 Reviews
Call Service Center (318) 798-3673

422 Reviews of Rountree Ford - Service Center

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January 29, 2025

Great job and very good attitude! !!Would recommend there services and will be scheduling again. More

by Eaglesfan689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Rountree Ford responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

January 29, 2025

It was pleasure visiting the service department, the advisor was very friendly and knowledgeable and took good care of the problems thanks. More

by Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Report | Print
Feb 01, 2025 -

Rountree Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 29, 2025

Excellent service. Was notified of the work that was being done and was called when it was ready. More

by jabernal2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Rountree Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

Earl was great! He kept me updated on the status of my car and got all the repairs done More

by Stefan.holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Report | Print
Feb 01, 2025 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2025

Consistent great service, communication, and ease of scheduling. I have been completely happy with the service team. More

by georgetmonsour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree & Tyler Ortego
Report | Print
Jan 26, 2025 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 20, 2025

Excellent service! Great customer care! I could not be more pleased with my total customer experience! More

by B W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Jan 22, 2025 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

The staff is very friendly and helpful. Work is completed and to spec and you’re back on the road quickly. More

by Branden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley, Zawn Ivory
Report | Print
Jan 20, 2025 -

Rountree Ford responded

Hi Branden, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

That is as good as it gets but time frame for oil change was slower than desired! More

by fryerobertPlatinum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Earl
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Feb 13, 2025 -

Rountree Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 16, 2025

They explained everything that was wrong with my car clearly, and had nice customer service. More

by fburks88.fb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Rountree Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 15, 2025

I enjoyed the service and dealing with Zawn Ivory she’s very nice and helpful good job and thanks so very much for your help More

by glover.donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zawn Ivory
Report | Print
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