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Rountree Ford - Service Center

Shreveport, LA

4.7
392 Reviews
Call Service Center (318) 798-3673

392 Reviews of Rountree Ford - Service Center

Sort by
June 15, 2024

Everything taken care of easily. Pleasant waiting room. People were very polite and helpful. Thanks. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and David, service department
Report | Print
Jun 16, 2024 -

Rountree Ford responded

Hi Dawn, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2024

I love this dealership. They were fast and professional. Got me back rolling again. Thank you so very much More

by clodia1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
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Jun 16, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

The service advisor took it upon herself to understand my situation and found a way to solve my problem. Kudos to her. More

by Jchil31
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meeny Valeros
Report | Print
Jun 14, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Very fast, courteous, and seem to have customer satisfaction as their concern. Keep you informed and video work and condition of work More

by farley2057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 15, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 14, 2024

Stephen in the service department was the best service advisor I have worked with and plays went above and beyond when I was asking him questions and working with my 3rd part warranty. He is always friend More

by GLRivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jun 16, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Quick service, reasonable rates, great customer service. Much improved from my last few visits! I will bring my truck back in the future. More

by Jon24_375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and David
Report | Print
Jun 13, 2024 -

Rountree Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

I like how they video the car as they inspected it. It was really cool to be able to see what they were talking about on the car. More

by yolonda2873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

I appreciate that they have a mobile mechanic that came to my house to fix a recall. It made the day easy on me! Thank you! More

by Kmills_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meeny Valeros
Report | Print
Jun 14, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

They performed the services I requested in a timely and courteous manner. I was pleased More

by pbal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service : earl
Report | Print
Jun 13, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2024

They worked well with me on the cost of the worked performed. I am very pleased. More

by codeinspection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez in service department
Report | Print
Jun 10, 2024 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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