Rountree Ford - Service Center

Haley and the employees are always so welcoming and friendly. They are very attentive and informative for all of my needs. friendly. They are very attentive and informative for all of my needs. More

I was unable to schedule the mobile service via a phone call. Had to go in person to it scheduled. But once scheduled it was great. The tech went to wrong address originally but then came to the correct call. Had to go in person to it scheduled. But once scheduled it was great. The tech went to wrong address originally but then came to the correct address after calling me. He went to my home address instead of my office address that was given as the destination of the service. But tech was great and answered all questions. More

Good customer service, very professional. Good clean waiting room with coffee and drinks. I will use them again. Good clean waiting room with coffee and drinks. I will use them again. More

David was very helpful and got my car in and repaired quickly and he was professional and courteous quickly and he was professional and courteous More

Always professional and efficient. I will always take my car to this dealer for maintenance! I will always take my car to this dealer for maintenance! More

They sold me the truck back in 16, that went well and have me decide to keep it after 177,000 miles due to them correctly fixing a problem I’ve had for some time now with the electrical system that no on have me decide to keep it after 177,000 miles due to them correctly fixing a problem I’ve had for some time now with the electrical system that no one else could apparently fix correctly. More

The service department was amazing! ! This was my first time visiting Roundtree but definitely not my last!! My advisor was absolutely awesome!! ! This was my first time visiting Roundtree but definitely not my last!! My advisor was absolutely awesome!! More

Prompt, courteous, personable from sales to service. Laurie sold us our Lincoln Navigator in 2020, but has made herself available to us ever since for questions and assistance. The service department Laurie sold us our Lincoln Navigator in 2020, but has made herself available to us ever since for questions and assistance. The service department is great as well. Today, Jasmine, David, and Zawn assisted me promptly and courteously. The mechanics also do a top quality job though I usually don’t get to meet them. More

David was awesome. There was some confusion on optimums part but David was very professional and helpful. It was a great experience. There was some confusion on optimums part but David was very professional and helpful. It was a great experience. More

I had a wonderful experience in the service department at this dealership. Stephen Martinez was my service advisor. He was extremely professional, knowledgeable, and competent. I will definitely return to Ro this dealership. Stephen Martinez was my service advisor. He was extremely professional, knowledgeable, and competent. I will definitely return to Rountree Ford for all of my service needs on my Bronco Sport! More