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Rountree Ford - Service Center

Shreveport, LA

4.7
391 Reviews

391 Reviews of Rountree Ford - Service Center

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July 29, 2024

Very thorough and efficient with the service of my vehicle. Very friendly . Great job! Thank You. More

by tdnevels
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Martinez
Jul 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2024

The service department was and is always wonderful when I go, Brock sent me a video of the maintenance he was doing and how it was going. Above and beyond ! More

by rosielam1810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock service department
Jul 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience with Brock! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2024

Earl service advisor was great too work with and made our dealership repair a good experience. More

by Bclp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Earl
Jul 27, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

Very thorough with the inspection of my vehicle on concerns of the conditions of it. Friendly yet professional environment More

by Ldebra134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 27, 2024 -

Rountree Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

Very friendly, courteous, and efficient. I will come back for my service needs. Great job!! More

by peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Jul 27, 2024 -

Rountree Ford responded

Hi Peter, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2024

Service great. Service Adviser was super nice. Rountree has been our dealer for many years. More

by joramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Great service and happy with the communication from the advisor James Baker. Easy to make the appointment. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baker
Jul 26, 2024 -

Rountree Ford responded

Hello Shirley, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

The employees made sure that the customers were well taken care off. Great service & great staff. More

by lorenzasmith37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
Jul 26, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2024

Job done right. Very friendly people who know what they are doing. Very professional. Would recommend this dealership to all of my friends. More

by john.mcdearmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle McDearmont
Jul 22, 2024 -

Rountree Ford responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Thanks again for the recommendation, and have an amazing day!

July 19, 2024

Haley and the employees are always so welcoming and friendly. They are very attentive and informative for all of my needs. More

by Kspano0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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